Part Time - Player Services

Schulte Hospitality Group; Plymouth (MI); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Daily Pay

Hotel discounts

Health insurance

401K

Job summary

Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Player Services Associate to join our team at Saint Johns Resort. You will provide a high level of customer service to members and guests, assist with bag handling, and ensure facilities and carts are well maintained.

Preferred candidates bring resort or hotel experience, reception and POS familiarity, and proficiency with Microsoft Office.

Qualifications

• Preferred 2 years resort/hotel experience.
• Reception and point-of-sale experience.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Provide high level customer service to members and guests.
• Maintain cart staging area, practice facilities, bag drop, bag room, and cleaning.
• Assist with cleaning of clubs and ensuring proper bag drop placement.
• Communicate with inside staff, first tee staff, and grounds crew as needed.
• Offer friendly interactions with members and guests during arrival and departure.

Skills

Customer service

Communication

Flexible schedule

Guest relations

Education

Hospitality-related experience

Tools

Microsoft Office Suite

Job description

Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Player Services Associate to join our team at Saint Johns Resort! SBL is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SBL, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SBL provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Schulte Boutique + Lifestyle is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

This position sets the tone for our guests and members' first interaction. This role will be expected to provide any needs for our membership and guests. You will need to provide a high level of customer service through communication, cart staging area, cleaning and handling of bags, and quality control of the driving range and practice facilities.

Key Responsibilities

• Keep the cart staging area, practice facilities, bag drop, bag room, and cart barn clean and always organized.
• Presenting golf carts in a clean and orderly manner and making sure all systems are on and running (GPS).
• Cleaning of member and guests' clubs and making sure they are put away in car, bag drop, or bag room properly.
• Always communicating with inside staff, first tee staff, and even grounds crew if needed.
• Friendly interactions with members and guests as they arrive and leave the property.

EDUCATION AND EXPERIENCE

• Preferred 2 years resort/hotel experience.
• Previous reception and point of sale experience.
• Proficiency in Microsoft Suite (Excel, Word, PowerPoint).

KNOWLEDGE, SKILLS AND ABILITIES

• Experience in a customer service role, preferably in golf.
• Excellent communication and interpersonal abilities.
• Passionate about golf and knowledgeable about our Facility.
• Ability to work a flexible schedule, including weekends, holidays, and evenings as required.
• Must be at least 16 years old and possess a valid driver's license.
• Able to work evenings, weekends, and holidays.

PERKS/BENEFITS

Work Today, Get Paid today with Daily Pay!

• Track your daily income with updates after every shift you work.
• Transfer your earnings instantly or next day.
• Automatically save a portion of your paycheck.

In addition to Daily Pay, Schulte Boutique + Lifestyle offers a robust selection of perks/benefits that include, but aren't limited to: growth and career opportunities, hotel discounts, 401K, health/dental/vision insurance, pet insurance, dependent tuition benefits, EAP program, marketplace discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment.

Equal Opportunity Employer

Compensation Range

$15-17