Golf Concierge/Player Services

Schulte Hospitality Group; Plymouth (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Hotel Discounts

401K

Health/Dental/Vision Insurance

Flexible Spending Accounts

Pet Insurance

Job summary

A leading hospitality company is seeking a dynamic Golf Concierge to enhance the guest experience at their golf facility. You'll greet guests, manage tee times, and ensure excellent service while working in a vibrant team environment. With a focus on hospitality, this role provides opportunities for growth and a rewarding work atmosphere infused with a passion for golf.

Qualifications

• Strong voice for microphone use when needed.
• Ability to work flexible hours including weekends and holidays.
• Passion for golf and familiarity with the facility.

Responsibilities

• Greet and provide information to guests at the golf course.
• Manage tee times and register guests.
• Ensure a tidy appearance and assist with guest inquiries.

Skills

Communication

Interpersonal abilities

Knowledge of golf

Education

Experience in customer service role, preferably in golf

Job description

Join to apply for the Golf Concierge/Player Services role at Schulte Hospitality Group

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Join to apply for the Golf Concierge/Player Services role at Schulte Hospitality Group

Work today, get paid today! Schulte Boutique + Lifestyle believes you should be in control of your income, that's why we're proud to partner with Daily Pay, giving you access to your money when and where you need it!

Schulte Boutique + Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SBL, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SBL provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Schulte Boutique + Lifestyle is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Position Summary:

This role is one of the main touching points with each guest on property. This person will be greeting, announcing, and providing golf course knowledge for each guest as they come up to the first tee.

Key Responsibilities:

• Possess strong communication skills to confidently address members by their surname, ensuring accurate pronunciation.
• Maintain a tidy and orderly appearance at the first tee starter booth and courtesy area.
• Consistently present in the designated uniform with a name tag during shifts.
• Efficiently manage and monitor tee times for daily play.
• Maintain regular communication with the Pro Shop and bag room for updates on starting times.
• Be prepared to stand for extended periods; the role does not accommodate sitting in a cart. Engage guests with warm and friendly greetings.
• Ensure all guests are duly registered at the shop and provide guest tags if they were missed at the bag drop.
• Manage opening and closing procedures.
• Capable of working swiftly and effectively with people and technology, including troubleshooting (e.g., Wi-Fi connectivity.)
• Offer direction or assistance to club members or guests as needed.
• Stay informed about events and relevant information to communicate to members and guests.
• Oversee time management and enforce pace-of-play policies at the first tee.
• Relay any issues to the Professional Staff.
• Take pride in the facility and strive to deliver an exceptional experience for every guest.

EDUCATION AND EXPERIENCE

Experience in customer service role, preferably in golf

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent communication and interpersonal abilities.
• Passionate about golf and knowledgeable about our Facility.
• Ability to have a strong voice and work on a microphone system when needed.
• Ability to work a flexible schedule, including weekends, holidays and evenings as required.

PERKS/BENEFITS

Work Today, Get Paid today with Daily Pay!

• Track your daily income with updates after every shift you work
• Transfer your earnings instantly or next day
• Automatically save a portion of your paycheck

In addition to Daily Pay, Schulte Boutique + Lifestyle offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!

*Schulte Boutique + Lifestyle is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  General Business, Management, and Business Development

• Industries

  Hospitality

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