Part Time Physician Relations Manager

cardinalhealth; Dallas, Garland (TX, TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Cardinal Health seeks a Physician Relations Manager within Direct Sales to drive referrals and revenue from a defined physician network. This role is located within an hour of Garland, TX, with travel to Houston roughly every 4-6 weeks and no relocation offered.

You will partner with Operations, Sales, and Marketing to build market share while working 24 hours weekly with flexible days. Target success includes expanding referral channels and developing strategic outreach programs.

Qualifications

• Bachelor's degree in related field, or equivalent work experience.
• 4-8 years of healthcare sales/physician engagement experience preferred.
• Excellent communication and presentation skills.
• Experience selling to physicians and healthcare professionals.
• Ability to analyze market trends and strategy.
• Proactive, self-motivated with a hunter mentality.
• Proficient with Microsoft Office and CRM tools.

Responsibilities

• Develop deep knowledge of products, services, and local market trends.
• Build and maintain relationships with physicians and healthcare professionals to drive referrals.
• Meet and exceed sales quotas by educating prospects on benefits of services.
• Assess partnerships opportunities and adapt strategies for win/win outcomes.
• Monitor market trends, competition, and customer needs through market research.
• Expand customer base by using tools and resources to support clinicians.
• Assist marketing with social media content.
• Develop outreach programs to engage customers and raise brand awareness.
• Collaborate with JV partners, KOLs, and customers.
• Understand disease indication trends and run disease-focused outreach programs.

Skills

Strong communication skills

Healthcare sales

Physician engagement

Territory management

Self-motivated hunter mentality

CRM tools

Microsoft Office

Market analytics

Presentation skills

Interpersonal skills

Education

Bachelor's degree or equivalent work experience

Tools

CRM software

Job description

Direct Sales is responsible for driving sales and services to new and/or existing customers through face-to-face or telephone contact to meet individual and organizational sales objectives.

Physician Relations Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.

This person will need to be located within an hour radius of Garland, TX.

They will travel to Houston approximately once every 4-6 weeks for 1-3 days to help build that market.

Relocation is not being offered currently.

This person will need to be available to work 24 hours weekly, days of the week are flexible.

Analyzing physician referral patterns to develop customer-level strategic plans, the Physician Relations Manager will identify opportunities and utilize market intelligence to increase volume with existing referrers and develop new referral channels for market growth. As you work closely with the Operations, Sales, and Marketing teams to drive sales and achieve revenue targets, you'll own and execute the following core tasks, building lasting and impactful relationships with customers:

Responsibilities

• Develop deep product, service, and competitor knowledge, and understanding of local and regional market trends
• Positively represent, develop, and maintain strong relationships with physicians and other healthcare professionals to drive referrals
• Meet and exceed sales quotas by educating prospects on the benefits of our services, utilizing effective sales strategies and tactics to exceed growth targets
• Assess strategic partnership opportunities while continuously adapting strategies and tactics to ensure optimal win/win outcomes
• Uncover, monitor, and analyze market trends, competitive activity/intel, and customer needs and feedback, including but not limited to conducting real-world market research
• Build a robust customer base by leveraging and utilizing the necessary tools and resources for customers/clinicians to facilitate SSG
• Assist the marketing team with social media content, including Facebook, etc.
• Develop and execute outreach programs designed to engage and support customer relationships and brand awareness
• Partner and collaborate with JV partners, KOLs, and customers
• Understand disease indication trends and implementations with targeted outreach initiatives such as disease-specific campaigns, facilitating lunch and learns, dinner programs, CMEs, health fairs, tumor boards, grand rounds and other events that promote brand awareness/education

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 4-8 years of experience, preferred
• Strong communication skills
• 3+ years of successful healthcare sales/physician engagement/relations (or service-based sales), preferably in oncology, imaging or urology, preferred
• Previous experience prospecting, managing territory/routing, analyzing performance, and communicating value to customers
• Self-motivated with demonstrated success/meeting sales targets in customer growth and retention with a winning "hunter" mentality
• Exceptional communication/presentation and interpersonal skills, with proven ability to interface at all levels expressing complex messages, and selling services through written and verbal communication to a variety of practice stakeholders (including physicians and administrative staff)
• Deep understanding of the healthcare market, including physician relationships applying a strategic and creative mindset with problem-solving capabilities
• Coachable with the ability to organize necessary resources, including people, tools, and time to meet deadlines and achieve desired results
• Exceptional knowledge of the healthcare industry and competitive landscape with the ability to learn, analyze, understand, and convey complex information
• Proficient with Microsoft Office and CRM tools

What is expected of you and others at this level

Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

May contribute to the development of policies and procedures

Works on complex projects of large scope

Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives

Completes work independently receives general guidance on new projects

Work reviewed for purpose of meeting objectives

May act as a mentor to less experienced colleagues

Location and Travel Requirements

This person will need to be located within an hour of G