Part-Time Pet Care Assistant

Banfield Pet Hospital; Town of Webster (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Banfield Pet Hospital is seeking a Pet Care Assistant to support the veterinary medical team in Webster, NY. You will help prepare examination rooms, assist during visits, and educate clients on preventive care and wellness plans.

The role requires effective communication in English, good organizational skills, and the ability to multitask in a fast-paced environment while ensuring animal comfort and safety.

Qualifications

• Ability to multi-task and manage multiple tasks without loss of accuracy.
• Fluent English communication (reading, writing, speaking).
• Strong organizational skills and orderly approach.
• Good problem-solving abilities and analytical thinking.

Responsibilities

• Prepare the treatment room for examination of pets and all necessary medical item and supplies for the veterinarian and/or veterinary technician.
• Maintain the flow of the Cycle of Service and provide client education on preventive care and wellness plans.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house laboratory tests as allowed by state rules and regulations.
• Monitor the comfort of hospitalized patients and ensure their care.
• Bathe and dip pets when necessary to treat dermatological conditions as advised by the team.
• Clean the surgical suite and instruments.
• Keep the hospital clean including housekeeping tasks as outlined by protocols.
• Perform other duties as assigned.

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Pet Care Assistant

Summary of Job Purpose and Function

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Description - External

Essential Responsibilities and Tasks

• Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
• Maintain the flow of the Cycle of Service in accordance to position. Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
• Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician).
• Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician.
• Clean the surgical suite and instruments.
• Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols
• Other job duties as assigned.

Hiring Qualifications

Capabilities and Experience (can do)

• Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
• Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
• Problem solving skills - Demonstrates a strong ability to identify, analyze and solve