Veterinary Assistant

Banfield Pet Hospital; Newport News (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Banfield Pet Hospital in Newport News, VA is seeking a Veterinary Assistant to support veterinarians and technicians, educate clients on pet health, and help maintain a safe hospital environment. The role involves assisting with procedures, preparing for other tasks, and ensuring high-quality care for hospitalized or surgical patients.

Qualified candidates will have fluent English, strong communication, and the ability to multi-task in a fast-paced setting while following hospital protocols and

Qualifications

• Reads, writes and speaks fluent English using proper grammar and vocabulary.
• Demonstrates strong organizational ability and systematic work approach.
• Ability to multi-task and manage several tasks under pressure without loss of accuracy.

Responsibilities

• Support veterinarians and technicians to ensure quality pet care.
• Educate clients on pet health and wellness plans.
• Maintain accurate medical charts and ensure safety in the hospital.
• Assist with surgery and routine procedures as permitted by state acts.
• Mentor paraprofessionals and maintain clean, sterile work areas.

Skills

Communication

Multi-tasking

English Fluency

Job description

SUMMARY OF JOB PURPOSE AND FUNCTION

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

ESSENTIAL RESPONSIBILITIES AND TASKS

Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned.

THE FIVE PRINCIPLES

• Quality - The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency - We use resources to the full, waste nothing and do only what we can do best.
• Freedom - We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS COMPETENCIES

Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Position Description Veterinary Assistant - Job Description.docx 2 of 3 Last Revised: 05/03/2018 JP Drive for results

CAPABILITIES AND EXPERIENCE (CAN DO)

Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is