Part-Time Peer Mentor (Fall 2026) - North Shore Community College

North Shore Community College; Lynn (MA); Hybrid; USD 23,000 - 26,000; Part time

Job summary

North Shore Community College in Lynn (with Danvers) seeks a Part-Time Peer Mentor for Fall 2026. The position offers 8–14 hours per week with some evenings and weekends, at $17.30 per hour, and some remote flexibility. Sponsorship for visas is not provided.

As a peer mentor, you will help students persist, build academic skills, and navigate campus resources. Training is provided, and you will work with a coordinator to shape your schedule and impact.

Qualifications

• Be in good academic standing at NSCC or demonstrated strong academic/professional performance.
• Ability to work in a fast-paced environment on NSCC's campuses.
• Excellent interpersonal and communication skills.
• Willingness to work remotely if needed with reliable internet access.

Responsibilities

• Attend required training sessions and team meetings throughout the semester.
• Build connections with assigned students via check-ins and multiple platforms (phone, email, chats, Zoom).
• Assist students with time management, study skills, and academic technologies.
• Foster a supportive, non-judgmental environment for mentees to share challenges and aspirations.
• Track conversations and interventions in Navigate or other systems; maintain FERPA/HIPAA compliance as needed.

Skills

Interpersonal communication

Time management

Empathy

Remote work ability

Education

NSCC student or recent NSCC alumnus

Tools

Navigate

Job description

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Part-Time Peer Mentor (Fall 2026)

Campus Location: Lynn (with some remote flexibility), and Danvers (with some remote flexibility)

Work Schedule: Varies; 8-14 hours per week, may include evenings and weekends. (student will work with coordinator to create their schedule)

SALARY:$17.30/hr.

At this time, the College is not providing sponsorships for Visas.

GENERAL STATEMENT OF DUTIES:

The goal of peer mentorship is to promote persistence from semester to semester and a successful academic experience at North Shore Community College by helping students build academic skills, support community-building and social adjustment. As peer mentors, student staff serve as a point of contact for new and returning students at the College, helping them identify obstacles to their academic performance and support them in finding solutions for overcoming those challenges with the goal of completing their academic program of choice. Peer mentors are students who have demonstrated success at NSCC, at other colleges, or within the workforce, who can share their experience with other students. Peer mentors participate in required training sessions, team meetings, and other activities to support the program as required.

This position is designed for NSCC students and recent NSCC alumni. Other eligible candidates may include NSCC students who have been successful in other college settings and/or NSCC students who have a history of successful employment. We ask our peer staff to commit to the position for at least 2 semesters. The mission of North Shore Community College's Tutoring and Academic Support Centers is to support the learning efforts of the students, faculty teaching, and the larger goals within each program of study.

ESSENTIAL FUNCTIONS:

• Attend required training sessions and team meetings throughout the semester.
• Build connections with assigned students by maintaining active support through check-ins and offering reminders, and using multiple communication platforms (e.g., phone, email, chats, google messaging, and Zoom video meetings).
• Assist students with non-subject specific academic preparation such as time management, study skills, and academic technologies based on professional development and personal experience.
• Assist students in developing better habits by engaging in self-assessment practices to help mentees better understand their strengths and barriers with the goal of developing action plans or academic goals.
• Foster a supportive and non-judgmental environment where mentees feel comfortable sharing their challenges, concerns, and aspirations.
• Assist students in identifying barriers, explore solutions, and leverage resources by encouraging students to take an active role in their learning.
• Help students connect with other services that can assist them in their academic and professional goals such as Academic Advising, Financial Aid, Accessibility and Wellness Services, etc.
• Maintain a working knowledge of services provided by other areas of the college to ease the students' college success journey and help students demystify college policies and procedures.
• Track and maintain accurate records of conversations and interventions with students using Navigate and other authorized systems; follow professional guidelines of interaction and FERPA or HIPAA regulations as necessary to help foster safe and trusting mentor-mentee relationship.
• Offer referrals to Tutoring or other services as needed.
• Support program outreach efforts (eg. tabling, peer engagement, class visits).
• Represent program at designated NSCC events (on- and off-campus).
• Meet with supervisory staff regularly with the goal of collaborating and brainstorming ideas to enhance the program's effectiveness.
• Perform other duties as necessary and as requested by the supervisor.

Requirements:

• Be in good academic standing at North Shore Community College and/or have a demonstrable record of successful academic performance and/or professional performance and/or being a North Shore Community College recent alumni.
• Ability to work in a fast-paced environment in either of NSCC's campuses.
• Excellent interpersonal and communication skills.
• Cooperates and works well with both peers and supervisors.
• Ability to work remotely if needed with access to reliable internet for regular video conference activities.
• Demonstrates qualities of patience and empathy; respect for students of all genders, gender identities, cultural/ethnic backgrounds, ages, and abilities.Successful experience interacting with culturally diverse populations
• Problem-solver with the ability to locate and disseminate the appropriate resources according to student need.
• Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment.

PREFERED QUALIFICATIONS:

• Recommendation from an NSCC staff or faculty member (in the form of a letter or contact information); have completed at least 8 credit hours at NSCC.

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affimative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: [e-mail]

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here .

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: [e-mail]

North Shore Community College participates in E-Verify.