Part-Time PC Technician II | IT Support & Hardware

Lone Star College; Texas; On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Tuition waiver

Work-life balance

Job summary

Lone Star College–Creekside Center is seeking a Part Time PC Technician II to support and maintain computer systems, desktops, and peripherals in a fast-paced academic environment.

Responsibilities include installing, diagnosing, repairing, and upgrading hardware, training end users, and maintaining equipment inventories across Windows and Mac platforms. This role requires strong customer service and clear communication.

Qualifications

• High school diploma or GED or equivalent required.
• Excellent technical knowledge of network and PC hardware.
• Strong customer service orientation.
• Good written and verbal communication skills.

Responsibilities

• Identify and deliver required PC services with end users.
• Provide training and support to end users and staff on computer operations and other issues.
• Install, configure, test, maintain, monitor, and troubleshoot level I & II end user workstation hardware, networked peripheral devices, and networking hardware products.
• Install, configure, test, maintain, monitor, and troubleshoot end user workstation software and networking software products.
• Perform on-site analysis, diagnosis, and resolution of semi-complex PC problems and recommend hardware solutions.
• Receive and respond to incoming calls, texts and/or e-mails regarding PC issues.
• Help maintain an inventory of all monitors, keyboards, printers, scanners, and other peripheral equipment.
• Document instances of hardware failure, repair, installation, and removal.
• Construct, install and test customized configurations based on various platforms and operating systems.
• Perform PC hardware and peripheral equipment improvements, upgrades, and repairs.
• Maintain up-to-date knowledge of hardware contracts.
• Responsible for other reasonable related duties as assigned.

Skills

PC hardware

Network hardware

Customer service

Communication skills

Education

High school diploma or GED

Tools

Windows OS

Mac OS

Unix

Job description

Lone Star College–Creekside Center is seeking a Part Time PC Technician II to support and maintain computer systems, desktops, and peripherals in a fast-paced academic environment.

Responsibilities include installing, diagnosing, repairing, and upgrading hardware, training end users, and maintaining equipment inventories across Windows and Mac platforms. This role requires strong customer service and clear communication.