Part Time PBX Agent / Telephone Operator

Camelback Resort; Tannersville (Monroe County); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is looking for a dedicated PBX / Telephone Operator to enhance guest experiences. In this part-time role, you'll manage communication systems, ensuring efficient and friendly service. You'll interact with guests from around the world while multitasking between various computer systems. Enjoy perks like complimentary access to local attractions, paid training, and competitive wages. If you have a passion for customer service and a commitment to guest satisfaction, this opportunity is perfect for you!

Benefits

Complimentary access to local attractions

Paid training

Employee events

Referral bonuses

Competitive wages

Next day pay through PayActiv

Tuition reimbursement

Vacation and PTO

Qualifications

• Must be at least 18 years old with reliable transportation.
• Strong communication and customer service skills are essential.

Responsibilities

• Manage communication systems and provide outstanding service to guests.
• Answer and process calls accurately and courteously.
• Assist with reservations and front desk tasks.

Skills

Customer Service

Communication Skills

Multitasking

Education

High School Diploma

Job description

Part Time PBX Agent / Telephone Operator

Job Category: Heart of House

Requisition Number: PARTT005776

Apply now

• Posted: April 30, 2025
• Part-Time
• On-site

Locations

Showing 1 location

Camelback Resorts
301 Resort Dr
Tannersville, PA 18372, USA

Camelback Resort is seeking a PBX / Telephone Operator to manage our communication systems and provide outstanding service to our guests. The ideal candidate will have a strong attention to detail, a friendly demeanor, and a commitment to guest privacy and satisfaction.

What’s in it for me:

• Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks, and more. Plus, great friends & family perks.
• Paid training to gain skills, knowledge, and experience for professional development.
• Employee events throughout the season.
• Referral bonuses – invite your friends to work with you!
• Competitive wages and advancement opportunities.
• Interact with people from all over the world!
• Next day pay through PayActiv.
• Tuition reimbursement*
• Vacation and PTO*

How I Can Create Guests for Life:

• Smile
• Efficiently multitask between computer systems
• Answer and process calls accurately and courteously
• Handle guest and management messages with accuracy
• Assist with directory queries and communication needs
• Record and control wake-up calls
• Page guests and staff as needed
• Maintain knowledge of fire, life, and safety systems
• Provide secretarial and business center support
• Promote in-house services and facilities
• Maintain a clean work area and report activities
• Assist with reservations and front desk tasks
• Stay updated on local attractions and frequently dialed numbers
• Handle guest complaints promptly
• Perform other duties as assigned

Is this job for me:

• Must be at least 18 years old
• Reliable transportation required
• On-site role
• Available to work 3:00 pm – 11:00 pm shifts
• Available on weekdays, weekends, and holidays
• Prior hotel or front desk experience preferred
• Strong communication and customer service skills
• Ability to stand for extended periods
• Knowledge of local attractions
• Friendly and professional demeanor

Note: This description outlines general duties and responsibilities and may be revised by Camelback Resort at any time. Responsibilities are guidelines only and not exhaustive.

Qualifications

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.