Part Time Patient Registration Specialist

TEKsystems; Portland (OR); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) Plan

Life Insurance

Disability insurance

Health Savings Account (HSA)

Transit benefits

Paid time off

Job summary

TEKsystems is seeking a Patient Access Representative / Patient Registration Specialist in Portland, OR. You will handle registrations, insurance verification, and financial counseling while interacting compassionately with patients and families in a fast-paced healthcare setting.

Responsibilities include verifying demographics, assisting with admissions, collecting co-pays, and ensuring compliance with HIPAA, EMTALA, and ABN documentation.

Qualifications

• High school diploma or equivalent required; previous patient registration experience preferred.
• Knowledge of HIPAA, EMTALA, insurance verification processes and ABN documentation preferred.
• Strong customer service and interpersonal communication skills with patients, families, providers, and staff.
• Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.

Responsibilities

• Register patients and verify demographics, insurance, and financial information.
• Assess patient needs during registration and direct to appropriate care area.
• Maintain accurate accounts and documentation, including scanning and order entry.
• Verify patient identity, collect co-pays when appropriate, and ensure compliance with EMTALA.
• Present and obtain signatures for required forms such as ABNs and Directives.
• Coordinate admissions, bed assignments, transfers, and imaging orders with clinical teams.
• Maintain confidentiality and HIPAA/CMS compliance across records.
• Resolve patient service concerns and support Information Desk operations.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

EMR/EHR

Microsoft Office

Registration systems

Job description

Patient Access Representative / Patient Registration Specialist

Professional Summary

The Patient Access Representative is responsible for delivering a compassionate, professional, and seamless patient experience throughout the registration, admission, and intake process. This role serves as a critical link between patients and clinical teams by ensuring accurate patient registration, insurance verification, documentation management, regulatory compliance, and financial counseling. The ideal candidate demonstrates exceptional customer service, attention to detail, strong communication skills, and the ability to perform effectively in a fast-paced healthcare environment while maintaining compliance with HIPAA, EMTALA, CMS, and other regulatory requirements.

Key Responsibilities

• Deliver a compassionate, professional, and efficient patient experience by completing registrations, admissions, and bedside registrations while verifying demographic, insurance, and financial information.
• Assess patient needs during registration, promptly alert clinical staff to urgent situations, and escort or direct patients to the appropriate care area.
• Ensure accurate account creation and maintenance through timely documentation, order entry, work queue management, account updates, scanning, and record maintenance.
• Verify patient identity, issue and validate armbands, collect co-pays when appropriate, and maintain compliance with EMTALA and other regulatory requirements.
• Present and obtain signatures for required patient forms, including Advance Beneficiary Notices (ABNs), Advance Directives, Patient Rights and Responsibilities, Workers’ Compensation, and Labor & Industries documentation.
• Coordinate patient admissions, bed assignments, transfers, Diagnostic Imaging orders, and ancillary testing requests while collaborating with nursing units and other departments.
• Protect patient demographic, medical, and financial information by maintaining strict confidentiality and adhering to HIPAA, CMS, JCAHO, COBRA, EMTALA, and organizational policies.
• Resolve patient service concerns, support Information Desk operations as needed, maintain productivity and schedule adherence standards, and contribute to a positive, patient-centered healthcare environment.

Qualifications

• High school diploma or equivalent required; previous patient registration, patient access, healthcare customer service, medical office, or hospital admissions experience preferred.
• Knowledge of medical terminology, HIPAA regulations, insurance verification processes, managed care payors, Medicare Secondary Payor requirements, EMTALA, and ABN documentation preferred.
• Strong customer service and interpersonal communication skills with the ability to interact professionally and compassionately with patients, families, providers, and healthcare staff.
• Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining accuracy, attention to detail, and quality standards.
• Proficiency with electronic medical records (EMR/EHR), registration systems, Microsoft Office applications, and other healthcare technology tools.
• Strong problem-solving, organizational, and teamwork skills with the ability to exercise sound judgment, resolve or escalation issues appropriately, and support a patient-centered care environment.

Position 1 – Part-Time (24 Hours Per Week)

Week 1

• Sunday: 7:00 AM - 3:30 PM
• Thursday: 5:30 AM - 2:00 PM
• Friday: 5:00 AM - 1:30 PM

Week 2

• Thursday: 5:30 AM - 2:00 PM
• Friday: 5:00 AM - 1:30 PM
• Saturday: 7:00 AM - 3:30 PM

Position 2 – Part-Time (24 Hours Per Week)

Week 1

• Wednesday: 10:30 AM - 7:00 PM
• Thursday: 10:30 AM - 7:00 PM
• Saturday: 10:30 AM - 7:00 PM

Week 2

• Sunday: 10:30 AM - 7:00 PM
• Wednesday: 10:30 AM - 7:00 PM
• Thursday: 10:30 AM - 7:00 PM

This position requires flexibility, professionalism, and the ability to thrive in a fast-paced patient access environment while consistently delivering exceptional customer service and maintaining regulatory compliance.

Job Type & Location

This is a Contract to Hire position based out of Portland, OR.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Portland,OR.

Application Deadline

This position is anticipated to close on Oct 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.