Part-Time Patient Financial Counselor (CAC Certified)

Hahhh; Leominster (MA); On-site; USD 20,622 - 37,128; Part time

Job summary

UMass Memorial Health in Leominster is seeking a part-time PAS Financial Counselor to assess patients for health coverage programs and assist with enrollment. You will determine eligibility for MassHealth, QHPs, and related options, guiding patients and staff through complex processes and ensuring timely submissions.

The CAC certification is required within 45 days of hire. Strong data-entry, organization, and customer service skills, plus the ability to work independently, are essential for

Qualifications

• High School Graduate required; CAC certification required within 45 days of hire.
• Experience in healthcare, accounts receivable, or financial counseling preferred.
• Strong data-entry, organization, communication, and customer service skills.

Responsibilities

• Interview and assess applicants and families for financial assistance programs.
• Determine eligibility for MassHealth, Health Connector, and related programs.
• Explain coverage options and assist with online enrollment and paperwork.
• Communicate with patients, clinics, and third-party vendors regarding eligibility.
• Maintain accurate financial records and update account status in systems.

Skills

Data entry

High attention, detail

Organization

Communication

Customer service

Computer literacy

Independent work

Time management

Education

High School Diploma

Associate or Bachelor's degree

Job description

UMass Memorial Health in Leominster is seeking a part-time PAS Financial Counselor to assess patients for health coverage programs and assist with enrollment. You will determine eligibility for MassHealth, QHPs, and related options, guiding patients and staff through complex processes and ensuring timely submissions.

The CAC certification is required within 45 days of hire. Strong data-entry, organization, and customer service skills, plus the ability to work independently, are essential for