Part Time Patient Concierge

Cardinal Health; New Iberia, Northern (LA, KY); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

401k Contributions

Paid Time Off

Access to wages before pay day with my

Job summary

Cardinal Health is seeking a Patient Concierge for OncoLogics in New Iberia, LA. You will greet patients, verify demographics and insurance, answer phones, and schedule providers.

This part-time role mainly Tuesdays and Thursdays 8am–4/5pm, with potential extra hours at the Lafayette location. Strong customer service and medical terminology knowledge preferred; EMR access experience helpful.

Qualifications

• High School Diploma or equivalent required.
• One year of medical office experience preferred.
• Knowledge of medical terminology preferred.
• Experience accessing and updating an EMR system preferred.
• Ability to type 40 wpm.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Skills

Typing 40 wpm

Customer service

Medical terminology

EMR system experience

Phone handling

Education

High School Diploma or equivalent

Job description

***What Patient Concierge contributes to Cardinal Health*** Practice Operations Management oversees the business and administrative operations of a medical practice.The Patient Concierge is the first point of contact for patients and family members at OncoLogics. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success.This position will work primarily on Tuesdays and Thursdays from 8am-4/5pm, depending on need. There is the opportunity for this person to pick up additional hours during the week, as needed. They may be asked to cover patient concierge duties at OncoLogics' other location in Lafayette.***Responsibilities**** Greet patients and families.* Answer center telephones, distribute faxes, and prepare customer files.* Schedule patient appointments.* Receive and correctly record receipts of patient payments.* Enter, verify and update patient demographic and insurance information.* Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.* Process requests for records from outside sources.* Scan data into document imaging software.* Regular attendance and punctuality.* Contributes to team effort by accomplishing related results as needed.* Ensures that all processing and reporting deadlines are consistently achieved.* Perform any other functions as required by management.***Qualifications**** Ability to work a flexible schedule as necessary.* Ability to type 40 wpm.* High School Diploma or equivalent* Knowledge of medical terminology, preferred* One year of medical office experience, preferred* Experience accessing and updating an EMR system, preferred## ***Main Location***OncoLogics525 North Lewis Street New Iberia, LA 70563***What is expected of you and others at this level**** Applies acquired job skills and company policies and procedures to complete standard tasks* Works on routine assignments that require basic problem resolution* Refers to policies and past practices for guidance* Receives general direction on standard work; receives detailed instruction on new assignments* Consults with supervisor or senior peers on complex and unusual problem**Anticipated hourly range:**$15 per hour - $20.40 per hour**Bonus eligible:**No**Benefits:** 401k Contributions, Paid Time Off, Access to wages before pay day with myFlexPay**Application window anticipated to close:**11/16/2026\\*if interested in opportunity, please submit application as soon as possible.The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.