Part Time Patient Access Coordinator

Canyon Ranch Operating, LLC; Spicewood (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Use of services and facilities including spa and fitness classes

Generous health plan including Health, Dental and Vision

25 Days of personal and holiday time off

Employer-paid life insurance

Paid Maternity leave

Opportunities for professional growth

Job summary

Canyon Ranch Operating, LLC in Spicewood, Texas is seeking a dedicated colleague to provide administrative support for Medical and Health & Performance departments. This role involves managing medical records, coordinating appointments, and assisting with guest check-ins.

The ideal candidate will have a high school diploma, strong communication skills, and knowledge of medical office operations. Benefits include health plans, 25 days of leave, and access to wellness services benefits.

Qualifications

• High school diploma or equivalent preferred.
• Preferred knowledge in Electronic Health Records systems.
• Strong communication skills and professionalism in all situations.
• Possesses a working knowledge of medical office operations.
• Knowledge of office & administrative protocols.
• Demonstrates an understanding of the philosophy of Canyon Ranch.

Responsibilities

• Provides administrative support for Medical and Health & Performance departments.
• Manages confidential medical records and ensures compliance.
• Coordinates and adjusts appointments for providers and guests.
• Handles guest check-in, billing, and paperwork requirements.

Skills

Strong communication skills

Knowledge of office & administrative protocols

Knowledge in Electronic Health Records systems

Professionalism

Working knowledge of medical office operations

Education

High school diploma or equivalent

Job description

Overview

Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world‑class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives.

Now, we are entering an exciting new chapter with the opening of Canyon Ranch Austin in October 2026 -- our newest wellness destination nestled in the Texas Hill Country. Designed to connect guests with nature, adventure, restoration, and personal growth, Austin will build upon the legacy established in Tucson, Lenox, and Las Vegas while creating new opportunities for exceptional talent to shape the future of wellness hospitality.

Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career -- it offers the opportunity to make a meaningful impact on the lives of others every day.

Join the founding team at Canyon Ranch Austin. Recruitment is underway today, with anticipated start dates beginning in Fall 2026.

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Provides administrative support for Medical and Health & Performance departments.
• Manages confidential medical records and ensures compliance.
• Coordinates and adjusts appointments for providers and guests.
• Handles guest check‑in, billing, and paperwork requirements.

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL:

• High school diploma or equivalent preferred.
• Preferred knowledge in Electronic Health Records systems.
• Strong communication skills and professionalism in all situations.
• Possesses a working knowledge of medical office operations.
• Knowledge of office & administrative protocols.
• Demonstrates an understanding of the philosophy of Canyon Ranch and its practical application.

Benefits

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment.
• 25 Days of personal and holiday time off (vacation, sick and holidays).
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care).
• Employer-paid life insurance and Employee Assistance Program.
• Paid Maternity leave.
• A supportive, collaborative work environment with opportunities for professional growth.