Part-Time Paint & Customer Solutions Specialist

The Sherwin-Williams Company; El Cajon (CA); On-site; USD 19,000 - 25,000; Part time

Job summary

The Sherwin-Williams Company in El Cajon, CA, is seeking a part-time Store Customer Service Specialist to assist customers, determine needs, and recommend products. You’ll help maintain store standards and stay up-to-date on product features.

You will build relationships with customers, process transactions, stock displays, and contribute to meeting the store’s sales goals while delivering excellent service.

Qualifications

• Demonstrates excellent customer service and sales ability.
• Ability to assist customers in person and over the phone.
• Capable of handling cash and processing transactions accurately.
• Read, write, and communicate in English; basic Spanish beneficial.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

English proficiency

Spanish proficiency

Delivery coordination

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in El Cajon, CA, is seeking a part-time Store Customer Service Specialist to assist customers, determine needs, and recommend products. You’ll help maintain store standards and stay up-to-date on product features.

You will build relationships with customers, process transactions, stock displays, and contribute to meeting the store’s sales goals while delivering excellent service.