Part-Time Package Dispatch & Analytics Supervisor

UPS; Dermott (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

UPS is seeking a Dispatch Analyst to support the dispatch and preload teams. The role analyzes dispatch plans, identifies opportunities, publishes reports, and conducts service audits to improve operational performance.

The position emphasizes system verification, data integrity, and collaboration with multiple teams to ensure timely and accurate dispatch operations. This is a permanent, on-site role within the United States.

Qualifications

• Bachelor's degree or international equivalent required or preferred.
• Experience or familiarity with Dispatch Planning System (DPS) and UDC is advantageous.
• Proficiency in Microsoft Office or equivalent software.
• Customer-focused mindset with strong planning and organization skills.
• Familiarity with package flow technologies is a plus.

Responsibilities

• Verifies system downloads and validates data for dispatch analysis.
• Identifies service failures and exceptions to improve accuracy.
• Prints and distributes multiple daily reports for operations.
• Communicates changes to PDS and updates reports as needed.
• Uses mapping tools to analyze routes and efficiency.
• Compares actual dispatch with planned dispatch and documents gaps.
• Maintains loop analysis for periodic reviews of all loops.
• Utilizes available reports and systems to monitor performance.
• Completes monthly dispatch audit and ensures accuracy.

Skills

Dispatch planning

DPS knowledge

UDC knowledge

MS Office

Customer-focused

Strong planning

Education

Bachelor's degree

International equivalent

Tools

MS Office

Job description

UPS is seeking a Dispatch Analyst to support the dispatch and preload teams. The role analyzes dispatch plans, identifies opportunities, publishes reports, and conducts service audits to improve operational performance.

The position emphasizes system verification, data integrity, and collaboration with multiple teams to ensure timely and accurate dispatch operations. This is a permanent, on-site role within the United States.