Part-Time Overnight Stocker & Truck Unload (Midnight Mon)

Michaels Stores; North Dartmouth (MA); Presencial; USD 21.000 - 24.000; Jornada completa

Descripción de la vacante

Michaels is seeking a Store Team Member in North Dartmouth, MA to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout. You will assist with unloading, stocking, and maintaining in-stock merchandise while upholding store standards.

You’ll engage customers with information about rewards programs and private label cards, participate in BOPIS/SFS processes, and support safety and loss prevention initiatives while representing Michaels with a positive,

Formación

• Retail and/or customer service experience preferred.

Responsabilidades

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Conocimientos

Retail experience

Customer service

Descripción del empleo

Michaels is seeking a Store Team Member in North Dartmouth, MA to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout. You will assist with unloading, stocking, and maintaining in-stock merchandise while upholding store standards.

You’ll engage customers with information about rewards programs and private label cards, participate in BOPIS/SFS processes, and support safety and loss prevention initiatives while representing Michaels with a positive,