Part-Time Optometric Assistant: Patient Experience Champion

Talentify

Chattanooga (TN)

On-site

USD 15,000 - 19,000

Part time

14 days+
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Benefits offered by this job

Vision Coverage
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
And more!

Job summary

Visionworks is seeking a friendly OD Tech/Optometric Assistant to be the welcoming face of our exam practice. You will assist with preliminary testing, patient records, and guiding customers from exam to sales floor in a simple, human, and bold way.

The role is part-time, in-store, with duties including restocking, device cleaning, answering phones, and supporting the exam lane. HS diploma or GED required; customer-service experience preferred.

Qualifications

  • Related customer or patient experience preferred, but not necessary.
  • HS diploma, GED or equivalent related job experience.

Responsibilities

  • Maintain complete and accurate patient records before conducing preliminary testing
  • Introduce patient to OD and provide OD with important patient information
  • Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
  • Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
  • Will open/close the store/office to support business as needed

Education

HS diploma, GED

Job description

Visionworks is seeking a friendly OD Tech/Optometric Assistant to be the welcoming face of our exam practice. You will assist with preliminary testing, patient records, and guiding customers from exam to sales floor in a simple, human, and bold way.

The role is part-time, in-store, with duties including restocking, device cleaning, answering phones, and supporting the exam lane. HS diploma or GED required; customer-service experience preferred.

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