Part-Time Optician — Irvine Eyewear Specialist

VSP Vision; Irvine (CA); Hybrid; USD 26,000 - 34,000; Part time

Job summary

VSP Vision is seeking a Part Time Optical Associate in Irvine, CA to help customers find eyeglasses and contact lenses that best match their needs. The role emphasizes delivering high-quality patient service and accurate eyewear recommendations following the optometrist's prescription.

You will assist with frame selection, measurements, lens options, and dispense eyewear while maintaining accurate records and prompt pricing/lead times.

Qualifications

• One to two years of experience in a related field.
• State licensure or certification as an optician, if required by state.
• Working knowledge of MS Office.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication.
• Strong interpersonal and rapport-building skills.

Responsibilities

• Determine the reason for the patient’s visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist.
• Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction.
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
• Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features.
• Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear.
• Ensure correct pricing and realistic delivery time quotes to patients.
• Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members.
• Clean and merchandise displays daily, always displaying effective merchandise.
• Assist with insurance billing and processing orders.
• Document all patient communication in patient records within practice software system.
• Work on special projects and perform other related duties as assigned or requested.

Skills

Customer service

MS Office

Multitasking

Verbal communication

Written communication

Interpersonal skills

Questioning

Problem solving

Job description

VSP Vision is seeking a Part Time Optical Associate in Irvine, CA to help customers find eyeglasses and contact lenses that best match their needs. The role emphasizes delivering high-quality patient service and accurate eyewear recommendations following the optometrist's prescription.

You will assist with frame selection, measurements, lens options, and dispense eyewear while maintaining accurate records and prompt pricing/lead times.