Part-Time Operations Ambassador - Georgetown

Everlane; Washington (District of Columbia); On-site; USD 20,664 - 30,307; Full time

Job summary

Everlane Georgetown is seeking a retail team member in Washington, DC. Help customers with personalized styling, share product knowledge, and uphold Everlane's conscious luxury standards in a fast-paced store.

Join a mission-driven brand and contribute to a welcoming, organized sales floor, accurate transactions, and collaborative teamwork in a stunning retail environment.

Qualifications

• Experience in retail, sales, or service environments.
• Excellent communication and interpersonal skills.
• Ability to multi-task in a fast-paced store setting.

Responsibilities

• Build meaningful relationships with customers through personalized service and styling.
• Share fashion knowledge to provide confident recommendations and fit advice.
• Maintain store standards and a welcoming, customer-first environment.
• Process transactions accurately, including purchases, returns, and exchanges.
• Lead warehouse tasks and ensure stockroom is organized and efficient.
• Train and support team on store standards and processes.
• Maintain inventory accuracy through procurement, replenishment and size integrity.
• Oversee transfers, cycle counts, and handling of damages and returns.
• Keep stockroom clean and easy to navigate.
• Support visual merchandising and training across the store.

Skills

Customer service

Communication

Team player

Fashion sense

Multi-tasking

Retail experience

Job description

Overview

Georgetown, Washington, DC

At Everlane, luxury is designed to be conscious and effortless. We partner with ethical factories and sustainably sourced materials to keep improving the industry. We are growing a team of motivated people who are up for the challenge.

Responsibilities

• Build meaningful relationships with customers through personalized service and styling that drives confidence and brand loyalty
• Share sense of style, trend knowledge, and product expertise to deliver exceptional recommendations and fit advice
• Maintain store standards and create an inviting, customer-first environment
• Deliver seamless transactions by accurately processing purchases, returns, and exchanges
• Lead shipment processing and ensure the stockroom is organized, efficient, and well-managed
• Train and support team members on back-of-house standards and processes
• Ensure inventory accuracy through procurement, replenishment, and maintaining size integrity on the sales floor
• Oversee inventory operations including transfers, cycle counts, send-outs, and handling of damages, donations, and returns
• Keep the stockroom clean, organized, and easy for the team to navigate
• Support visual merchandising by maintaining store presentation standards and assisting with training

Qualifications

• A passion for fashion
• A great sense of personal style
• An interest in a mission-driven brand
• A love of Everlane, our products, and our values
• Enjoy being a part of a team
• Exceptional communication skills
• Experience in retail, sales, or the service industry
• The ability to multi-task and thrive in a fast-paced environment

What is expected of you

• Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds
• Have a minimum of 12 hours of availability that supports the needs of the business, including nights, weekends, and holidays
• Must regularly stand and move around all areas of the store and be accessible to customers