Part-Time Office & Admin Clerk

Kemper; Springdale (OH); On-site; USD 15,167 - 25,885; Part time

Job summary

Kemper is seeking a part-time Office Clerk to support the District Manager and staff in the Cincinnati, OH office. The role covers administrative processes, financial transactions, customer inquiries, and office organization to maintain an efficient district operation.

Responsibilities include assisting agents, processing payments, data entry, and document management while ensuring compliance with company policies and delivering professional service to clients and stakeholders.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of 1+ years of administrative, office, or customer service experience.
• Skills: Strong organizational, time management, multitasking, and communication abilities.
• Proficiency with MS Outlook, Excel, Word, and Salesforce preferred.
• Customer service mindset with ability to assist clients and internal staff.

Responsibilities

• Answer incoming calls, assist customers, and relay messages to agents and sales managers.
• Return phone calls and follow up on inquiries as needed.
• Support licensing, underwriting notifications, policyholder information, and Salesforce processes.
• Communicate with Home Office regarding policy status, claims, and underwriting.
• Process payments received by mail, drop box, walk-in, or phone.
• Collect and reconcile client payments daily through Salesforce My Transactions Today.
• Maintain petty cash and balance daily transactions.
• Purchase and deposit money orders for cash collections.

Skills

Organizational skills

Time management

Multitasking

Verbal communication

Written communication

Financial transactions

MS Outlook

Excel

Word

Salesforce

Education

High school diploma or equivalent

Tools

MS Outlook

Excel

Word

Salesforce

Job description

Kemper is seeking a part-time Office Clerk to support the District Manager and staff in the Cincinnati, OH office. The role covers administrative processes, financial transactions, customer inquiries, and office organization to maintain an efficient district operation.

Responsibilities include assisting agents, processing payments, data entry, and document management while ensuring compliance with company policies and delivering professional service to clients and stakeholders.