Part-Time Night Auditor: Guest Services & Nightly Audit

ADP, Inc.; San Marcos (CA); On-site; USD 37,000 - 45,000; Part time

Job summary

Fairfield by Marriott in San Marcos, CA is seeking a Part-Time Night Auditor to provide exceptional guest service during evening and overnight hours. You will handle check-ins/outs, assist guests, and perform nightly audit procedures to balance accounts and reconcile transactions.

The role requires previous hotel front desk experience and proficiency with the FOSSE system, along with strong customer service and communication skills.

Qualifications

• Previous hotel front desk experience required.
• FOSSE system experience required.
• Strong customer service and communication skills.
• Ability to work independently during overnight shifts.

Responsibilities

• Greet and assist guests with check-in and check-out procedures.
• Handle guest inquiries, requests, and concerns in a professional manner.
• Process reservations, cancellations, and room assignments.
• Perform nightly audit functions, including balancing accounts and reconciling daily transactions.
• Prepare and distribute daily reports.
• Ensure the safety and security of guests and the property during overnight hours.
• Maintain cleanliness and organization of the front desk area.
• Communicate effectively with housekeeping and management teams.

Skills

Customer service

Communication

Overnight shift

Tools

FOSSE system

Job description

Fairfield by Marriott in San Marcos, CA is seeking a Part-Time Night Auditor to provide exceptional guest service during evening and overnight hours. You will handle check-ins/outs, assist guests, and perform nightly audit procedures to balance accounts and reconcile transactions.

The role requires previous hotel front desk experience and proficiency with the FOSSE system, along with strong customer service and communication skills.