Part Time Night Auditor

Kaizen Lab Inc.; Lincoln (NE); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Kaizen Lab Inc. is seeking a reliable Night Auditor to join our hotel team. The role covers overnight front desk operations, guest check-ins/check-outs, and daily financial tasks to ensure smooth hotel operations.

The ideal candidate will provide excellent customer service, multitask effectively in a fast-paced environment, and handle reservations and payments with accuracy. This position requires flexibility to work overnights, weekends, and holidays.

Qualifications

• Previous experience as a night auditor or in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
• Excellent attention to detail and problem-solving skills.
• Flexibility to work overnight shifts, including weekends and holidays.

Responsibilities

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs.
• Answer phone calls and respond to online inquiries in a timely and professional manner.
• Handle guest requests, such as booking tours or making restaurant reservations.
• Assist with check-in and check-out processes, including handling payments and issuing keys.
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports.
• Monitor and maintain inventory of supplies and equipment.
• Perform light cleaning duties, such as wiping down counters and restocking supplies.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Multitasking

Microsoft Office

Reservation systems

Attention to detail

Problem solving

Overnight shifts

Flexibility

Tools

Microsoft Office

Reservation management systems

Job description

Fulljob description

Introduction

We are seeking a reliable and detail-oriented Night Auditor to join our team atour hotel. The Night Auditor will be responsible for managing the front deskduring the overnight shift, handling guest check-ins and check-outs, andcompleting daily financial and operational tasks to ensure the smooth operationof the hotel. The successful candidate will have excellent customer serviceskills and be able to work efficiently in a fast-paced environment.

Responsibilities

• Manage the front desk during the overnight shift, including handling guestcheck-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely andprofessional manner
• Handle guest requests, such as booking tours or making restaurantreservations
• Assist with check-in and check-out processes, including handlingpayments and issuing keys
• Complete daily financial and operational tasks, such as reconcilingthe guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters andrestocking supplies
• Other duties as assigned

Qualifications

• Previous experience as a night auditor or in a customer service role ispreferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as MicrosoftOffice and reservation management systems
• Excellent attention to detail and problem-solving skills
• Flexibility to work overnight shifts, including weekends andholidays