Part-Time Night Auditor

Lodging Dynamics; Anaheim (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off

Pet insurance

Leadership development program

Job summary

Lodging Dynamics is seeking a Night Auditor in Anaheim, California, to welcome guests and handle invoicing and guest requests. The role involves reconciling accounts and ensuring all end-of-day tasks are completed by departments. We seek candidates with strong customer service skills, attention to detail, and at least 2 years in hospitality.

This position offers a comprehensive benefits package including health, dental, and leadership development opportunities, creating an engaging work environment for the right fit.

Qualifications

• 2+ years' experience in customer service or hospitality.
• Strong eye for details.
• Able to learn computer functions and other on-the-job skills.

Responsibilities

• Greet guests upon arrival and provide them with information.
• Process invoices and distribute employee checks.
• Respond to guest complaints and requests.
• Reconcile all accounts in a timely manner.
• Verify EOD work by other departments.

Skills

Excellent communication and math skills

Customer service skills

Problem-solving skills

Ability to multitask

Strong written and verbal communication skills

Job description

Location: 1600 S. Clementine Street, Anaheim CA 92802

Expected Schedule at a Minimum:

• Friday and Saturday 11:00pm - 7:30pm (opportunity for additional shifts throughout the week, able to discuss at time of interview)

Life as a Night Auditor:

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Process invoices, post checks to vendors and distribute employee checks
• Respond to guest complaints, requests and emergencies
• Reconcile all accounts in a timely manner
• Verify that all EOD work has been performed by other departments
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations

What we're looking for:

• Excellent communication and math skills
• 2+ years' experience in customer service or hospitality
• Able to learn computer functions and other on-the-job skills
• Strong eye for details
• Good problem-solving skills
• Ability to multitask
• Solid customer service skills
• Strong written and verbal communication skills
• Exceptional customer service skills

What to expect in your first few months:

First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!

The perks working for us:

• Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
• Paid time off
• On-demand pay opportunities for instant pay between paychecks
• Leadership development program and growth opportunities

How to apply:

Join us! Submit your application online!

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.