PART-TIME MUSEUM FACILITY OPERATIONS ASSISTANT

City-of-Brownwood,-Tx; Brownwood (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

City of Brownwood seeks a part-time Museum Facility Operations Assistant for the Lehnis Train Museum. This non-supervisory role backs the facilities team, museum, and visitor center, delivering memorable guest experiences and a welcoming atmosphere.

The position covers clerical duties, visitor engagement, event support, building operations, and routine cleaning. Flexibility for weekdays, weekends, holidays, and overtime is required; a valid Texas driver’s license is needed.

Qualifications

• Proficiency with general clerical tasks and records management.
• Ability to lead tours and share museum information with visitors.
• Experience supporting events and coordinating logistics for groups.

Responsibilities

• Handle clerical tasks for the museum and gift shop.
• Lead tours and assist visitors with planning their visit.
• Support event operations including setup and teardown.
• Open/close museum facilities for activities and meetings.
• Manage rentals, admissions, and merchandise sales.
• Assist with convention sales and service for events.
• Perform general cleaning and custodial work as needed.
• Communicate effectively with internal and external customers.
• Adhere to City of Brownwood core values and policies.

Skills

Clerical duties

Visitor engagement

Event operations

Team collaboration

Customer service

Job description

This non-supervisory part-time position working no more than 999 hours per fiscal year. Must be passionate about history, hospitality, and providing exceptional service to visitors. Be a dedicated individual to join our team as a P/T Museum Facility Operations Assistant. In this role, you will play a crucial part in ensuring the smooth operation of the facilities team and museum and visitor center while creating memorable exceptional experiences for all guests and fostering a welcoming atmosphere for all visitors.This position requires the performance of a variety of routine responsibilities related to being the museum aide for weekdays and weekend activities and meetings at the Lehnis Train Museum as well as a facility operations assistant and is responsible for event setup/teardown for various groups, as required. Responsible for the general clerical and secretarial work required to support activities and operations of the museum, giftshop and community facilities. Serves as a point of contact for hospitality and tourism requests. Assists in the sales and servicing of events and conventions. Additionally, will perform routine cleaning and custodial work in the community facilities as requested. Must be willing to adopt and exhibit the City of Brownwood "I SERVE" Core Values.

• 1.) Conduct Clerical Duties: Handle administrative tasks for the museum and gift shop, including managing files, financial records, collecting money and answering phone calls.
• 2.) Visitor Engagement: Lead tours for visitors, sharing the museum's storyline and historical research while assisting walk-ins with planning their visit and local event information.
• 3)Event Operations:Assist with event operationsacross Community Facilitiesand community and tourism related events, including event set-up, staffing promotional booths, and tear-down.
• 4.) Building Operations: Open and close the Museum & Visitor Center for weekday and weekend activities or meetings, maintain heating, cooling, and public address systems, and set up tables and chairs for events.
• 5.) Facility Management: Collect fees from museum users, handle facility rentals, admissions, and merchandise sales, as well as manage department rentable spaces and scheduling.
• 6.) Event Support: Assist with event planning, convention sales, and servicing, including setting up equipment, furnishings, and fixtures for various activities and cleaning up afterward.
• 7.) General Maintenance: Perform cleaning duties such as sweeping, mopping, vacuuming carpets, collecting trash, cleaning restrooms, dusting displays, and assisting with laundry and steaming.
• 8.) Team Collaboration: Communicate effectively with internal and external customers, record meeting minutes, provide efficient follow-up, and utilize Community Facilities Software for event communication.
• 9) Performs other duties as assigned Valid Texas Driver’s License.

• Routine, frequent contact with the public.
• Ability to sit, stand and drive a vehicle to and from various locations.
• Employee could be exposed to seasonal temperatures while performing maintenance duties and be exposed to mechanical and chemical hazards.
• Ability to lift materials weighing up to 50 pounds.
• Ability to bend, stoop, walk, push brooms and sweep.
• Ability to walk over sloped & uneven terrain.
• Employee could be exposed to dirt, dust, noises, fumes and odors.
• Ability to communicate in writing and verbally with the public.
• Ability to understand verbal and written communication.
• Required to work overtime, night shifts, weekends, and holidays.