Part-Time Museum Experience Host (Evenings)

San José Museum of Art; San Jose (CA); On-site; USD 22,000 - 31,000; Part time

Job summary

San José Museum of Art (SJMA) is seeking a part-time Museum Experience Representative to assist visitors Tuesday to Sunday, 10-24 hours weekly, including evenings and holidays. You will help with engagement, safety, and informed learning experiences in a lively museum environment.

The role requires strong customer service, knowledge of art and exhibitions, and ability to communicate clearly with diverse audiences. CPR is a plus, and you’ll join a dedicated frontline team in downtown San José.

Qualifications

• Experience in customer service required.
• Art History knowledge and Art appreciation.
• Excellent interpersonal and communication skills.
• Ability to read, write and speak English; bilingual a plus.

Responsibilities

• Provide excellent customer service while ensuring visitor safety.
• Demonstrate knowledge of SJMA exhibitions, programs, facilities, and activities.
• Summarize observations to support front-line operation insights and reporting.
• Support data collection to enhance visitor and business engagement.
• Write reports and assess visitor engagement as needed.
• Greet visitors and provide welcoming, informative orientation.

Skills

Customer service

Interpersonal skills

Communication

Tools

CRM systems

Blackbaud ALTRU Software

Job description

San José Museum of Art (SJMA) is seeking a part-time Museum Experience Representative to assist visitors Tuesday to Sunday, 10-24 hours weekly, including evenings and holidays. You will help with engagement, safety, and informed learning experiences in a lively museum environment.

The role requires strong customer service, knowledge of art and exhibitions, and ability to communicate clearly with diverse audiences. CPR is a plus, and you’ll join a dedicated frontline team in downtown San José.