Part-Time Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Gorham (NH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) match

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Scholarship program

Adoption assistance

Job summary

Marshalls in Gorham, NH, a member of The TJX Companies, is seeking a team-oriented associate to deliver outstanding customer service and keep the store running smoothly. You will ring purchases, assist customers, and support merchandising and safety standards to create a welcoming shopping experience.

We value flexibility, strong communication, and the ability to multi-task in a fast-paced retail environment. Previous retail experience is preferred; training is provided to help you grow with TJX.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback. Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multitasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Gorham, NH, a member of The TJX Companies, is seeking a team-oriented associate to deliver outstanding customer service and keep the store running smoothly. You will ring purchases, assist customers, and support merchandising and safety standards to create a welcoming shopping experience.

We value flexibility, strong communication, and the ability to multi-task in a fast-paced retail environment. Previous retail experience is preferred; training is provided to help you grow with TJX.