Part-Time Member Services Specialist | Customer-Focused

Capital District YMCA; Town of Colonie (NY); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Employee YMCA Membership

Y Retirement

Paid Sick Leave

Job summary

Capital District YMCA seeks a part-time Member Service Representative in Albany, NY, working on-site with early wage access options. The role runs Monday–Tuesday, 9am–1pm, and includes benefits like an employee membership and retirement options. CPR/First Aid certifications are required within 30 days of hire.

The position emphasizes customer service, basic computer skills, and the ability to engage with diverse community members while supporting daily front-desk duties and program enrollment.

Qualifications

• 1–3 years of customer service, sales, or related experience.
• Basic knowledge of computers.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to relate to diverse groups in the community.
• CPR, AED, and First Aid certifications (completed within 30 days of hire).
• New Employee Orientation, Sexual Harassment, ALICE and Blood-borne Pathogens trainings (completed within 90 days of hire).

Skills

Customer service

Sales experience

Computer basics

Communication

Problem solving

Diversity engagement

CPR/AED/First Aid

Job description

Capital District YMCA seeks a part-time Member Service Representative in Albany, NY, working on-site with early wage access options. The role runs Monday–Tuesday, 9am–1pm, and includes benefits like an employee membership and retirement options. CPR/First Aid certifications are required within 30 days of hire.

The position emphasizes customer service, basic computer skills, and the ability to engage with diverse community members while supporting daily front-desk duties and program enrollment.