Part-Time Member Advisor - Parma

True Community Credit Union; Parma Township (MI); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

EAP

PTO

12 paid holidays

401(k) with company match

Pension plan

Gym membership reimbursement

Tuition reimbursement

Growth and development opportunities

Job summary

TRUE Community Credit Union is seeking a Part-Time Member Advisor at the Parma Branch. The role focuses on helping members with everyday banking needs, including deposits, withdrawals, transfers, and loan payments, while delivering personalized financial guidance to support their goals.

Candidates should have at least a high school diploma or GED and preferably one year of related experience, with strong communication and relationship-building skills to excel in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• One year of banking, retail, cash handling, customer service, sales, or related experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Process deposits, withdrawals, transfers, loan payments, and other account transactions with accuracy and efficiency.
• Open and maintain deposit accounts and assist with consumer loan applications.
• Educate members on fraud prevention and account security.
• Recommend products and services to support members' financial well-being.

Skills

Banking experience

Customer service

Cash handling

Strong communication

Education

High school diploma or GED

Tools

CRM software

Job description

Every member has a story. Join a team that's dedicated to helping people write their next chapter.

TRUE Community Credit Union is looking for a Part-Time Member Advisor to join our team at our Parma Branch. This opportunity is ideal for individuals with experience as a Bank Teller, Universal Banker, Personal Banker, Member Service Representative, Financial Services Representative, Customer Service Representative, or Retail Associate who enjoy helping people, building relationships, and making a positive impact every day.

As a Member Advisor, you'll be a trusted resource for members by providing exceptional service and guidance through everyday financial interactions. You'll assist with transactions, account services, and lending solutions while helping members achieve their financial goals.Every interaction is an opportunity to make a meaningful impact and help members move closer to their financial goals.

Pay & Benefits

$17.00 - $18.50

• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• 12 paid holidays
• 401(k) with company match
• Pension plan
• Gym membership reimbursement
• Tuition reimbursement
• Growth and development opportunities

Schedule

This part-time position works approximately 26 to 29 hours per week, with scheduled hours Monday through Friday between 8:45 a.m. and 5:00 p.m., occasional shifts beginning as early as 7:00 a.m., and 2 to 3 Saturdays per month from 8:45 a.m. to 1:00 p.m.

What You'll Do

As a Member Advisor, you'll help members with their everyday banking needs while providing personalized financial solutions. You'll process deposits, withdrawals, transfers, loan payments, and other account transactions with accuracy and efficiency. You'll open and maintain deposit accounts, assist with consumer loan applications, educate members on fraud prevention and account security, and recommend products and services that support their financial well-being. Success in this role comes from delivering outstanding customer service, identifying member needs, and building lasting relationships through every interaction.

What We're Looking For

• High school diploma or GED required
• One year of banking, retail, cash handling, customer service, sales, or related experience preferred
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Comfort using technology and learning new systems

Why TRUE?

At TRUE Community Credit Union, we do more than provide financial services. We help people build brighter futures and strengthen our communities. Our culture is built on collaboration, inclusion, growth, and genuine care for one another. Whether your background is in banking, retail banking, sales, customer service, cash handling, financial services, or relationship management, you'll find opportunities to grow your career while making a meaningful difference every day.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.