Part Time Medical Receptionist, Gairbraid Medical Practice

Glasgow LMC Ltd.; United States; Remote; USD 36,000 - 48,000; Full time

Job summary

Glasgow LMC Ltd. is seeking an experienced medical receptionist/administrator to deliver outstanding customer service in a busy clinical setting. You will welcome patients, answer inquiries and help coordinate care with accuracy and empathy.

Responsibilities include managing appointments, maintaining patient records, handling prescriptions and referrals, and supporting clinical staff with day-to-day operations. Strong communication and organisational skills are essential.

Qualifications

• Strong administrative experience in a medical or healthcare setting.
• Excellent verbal and written communication skills.
• Ability to multitask and stay calm under pressure.
• High attention to detail and strong organisational skills.
• Compassionate, professional patient-focused approach.
• Experience with EMIS or Docman is advantageous.

Responsibilities

• Greet and assist patients, ensuring a friendly, welcoming atmosphere.
• Manage appointments and patient records.
• Handle prescriptions and referrals as required.
• Support clinical staff with day-to-day operations.
• Coordinate administrative tasks across the busy medical setting.

Skills

Administrative skills

Verbal communication

Written communication

Multitasking

Attention to detail

Organisational skills

Compassionate patient care

Tools

EMIS

Docman

Job description

As the first point of contact for our patients, you’ll play a vital role in delivering excellent customer service while managing a variety of administrative tasks in a busy medical setting.

Key responsibilities are greeting and assisting patients, managing appointments and patient records, handling prescriptions, referrals and other administrative duties, supporting clinical staff with day to day operations. We are looking for someone with strong administrative skills and excellent verbal and written communication skills (experience in a medical or healthcare environment and knowledge of EMIS and Docman would be advantageous), ability to multitask and remain calm under pressure, a high attention to details and strong organisation skills along with a compassionate and professional approach to patient care.