Medical Office Assistant — Patient Care & Admin (Columbia)

Medical University of South Carolina (old); Columbia (SC); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Affordable Medical Insurance

Free Employee Dental Insurance

Low-Cost Vision Insurance

Short-term disability

Long-term disability

Optional Life Insurance

Job summary

MUSC Community Physicians (MCP) is part of the Medical University of South Carolina, providing healthcare across South Carolina’s rural network. The Medical Office Assistant ensures smooth front desk operations, handles patient registration, scheduling, triage, billing, and referrals, and delivers excellent customer service.

Position offers regular daytime hours, 40 hours weekly, and opportunities for professional development within MUSC Health across the state.

Qualifications

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a CNA; or completion of a Nursing Assistant or Medical Assistant course; or EMT/Paramedic certification; or a Bachelor's degree.

Responsibilities

• Schedule appointments for clients from outside medical, hospital, correction systems.
• Answer multiline telephones and take payments for clinical services.
• Complete client registration and documentation; retrieve billing charges.
• Coordinate interpreters and supervise clinic preparation and check-in/out.
• Manage referrals, scheduling, and patient flow in the front desk.

Skills

Scheduling

Phone handling

Billing

Customer service

Education

High school diploma or equivalent

CNA/MA course or certification

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Why You’ll Love Working Here:
Monday–Friday
Predictable daytime schedule
Evenings and weekends free
Better work-life balance

🌴 Generous Paid Time Off:
31 days beginning your first year
33 days after four years
38 days after eight years

🏥 Outstanding Benefits:
Affordable medical insurance
FREE employee dental insurance
Vision insurance starting around $6/month
Short-term disability
Long-term disability
Optional term life insurance starting around $0.40/month

💼 Retirement Benefits That Work for You:
MUSC Community Physicians contributes 5.15% of your eligible salary directly into your SHARP retirement account.
The best part? That contribution comes from MUSC—not your paycheck. You are not required to contribute your own money to receive the employer contribution.

Additional retirement savings options include:
401(k)
403(b)
457 Plan

📚 Grow Your Career:
Tuition reimbursement
Certification bonus opportunities
Continuing education
Professional development
Opportunities to grow across MUSC Health throughout South Carolina

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001872 MCP - Columbia Family Medicine NE

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Work Shift

Job Description

The Medical Office Assistant provides constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience:

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT orParamedic certification; or a Bachelor’s degree.

Additional Job Description

Why Columbia?

As South Carolina’s capital city, Columbia offers the best of both worlds; a thriving healthcare community with the charm and affordability of a welcoming Southern city. From its vibrant downtown and diverse dining scene to Lake Murray, the River walk, and easy access to Charleston, Charlotte, and the mountains, Columbia is an exceptional place to live, work, and grow your career.

Benefits:

• Affordable Medical Insurance
• FREE Employee Dental Insurance
• Low-Cost Vision Insurance
• 5.15% Employer-Funded Retirement(no employee contribution required)
• 401(k), 403(b) & 457 Retirement Plans
• Short & Long-Term Disability
• Optional Life Insurance
• Tuition Assistance
• Professional Development Opportunities
• Career Growth Across MUSC Health
• Employee Assistance Program (EAP)
• Employee Discounts & Wellness Programs

If you’re ready to build a career that combines innovation, compassion, and purpose, we invite you to apply today and become part of the MUSC Health team.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees