Part- Time Medical Office Assistant

Erickson Senior Living; New Jersey; On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Diversity culture

Volunteer hours

401k with match

Onsite medical centers

Education reimbursement

Growth opportunities

Job summary

Cedar Crest Village by Erickson Senior Living is hiring a Part-Time Medical Office Assistant. You will greet patients, collect information, and provide essential front-desk support to ensure timely, quality care at our Cedar Crest campus in New Jersey.

Responsibilities include patient intake, phone handling, portal data entry, insurance verification, and coordinating with care teams. Onsite roles offer PTO, 401(k), and education benefits for eligible team members.

Qualifications

• Minimum 1 year of front medical office experience.
• Ability to use a multi-line electronic telephone system.
• Basic computer skills.
• Excellent communication skills.
• Filing and documenting accurate patient records.

Responsibilities

• Receive and schedule patients at the front desk and answer the phone with clear messages.
• Manage calls and document messages from internal/external customers.
• Upload new patient information into the portal.
• Request and follow up on patient records from outside providers.
• Scan and file documents into patient charts and attach reports to referrals.
• Verify insurance prior to appointments and update information in the system.
• Make daily reminder calls to patients for upcoming appointments.
• Assist with Visit Prep forms for efficient provider visits.
• Collaborate with other departments to coordinate care as needed.
• Work on spreadsheets and tasks as directed by Practice Administrator.
• Provide exceptional service to residents, families, and vendors.

Skills

Medical office experience

Front desk duties

Multi-line phone system

Basic computer skills

Excellent communication

Filing and charting

Tools

Multi-line phone system

Patient portal system

Job description

Location:

Cedar Crest Village by Erickson Senior Living

Join our team as a Part-Time Medical Office Assistant. In this role, you will be the first point of contact for patients, greeting them and gathering initial information, including contact and insurance details. You will also provide essential administrative support to ensure that every patient receives top-notch care and service.

Compensation: $23.00 per hour, commensurate with experience.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

• Receive and schedule patients at the front desk as well as answering the phone taking accurate messages.
• Answer multi-line phone while documenting concise messages from internal/external customers
• Manage the uploading of new patient information into the portal.
• Request patient medical records from outside providers and follow-up as necessary to ensure receipt
• Accurate scanning and placement of documents into patient charts and labeled correctly to include attaching reports to referral/order in order to close the referral loop
• Verify Insurances prior to appointment (to include manual verification, if needed); Add/Update Insurance information into the system.
• Make daily reminder calls to patients for upcoming appointments.
• Assist with completion of Visit Prep forms to ensure efficient provider visit
• Partners with other departments/Specialists to assist in the coordination of care when needed
• Work on spreadsheets and tasks as directed by Practice Administrator.
• Provide exceptional customer service to residents, families, and vendors

What you will need

• Minimum of 1 year of front medical office experience required
• Ability to use of multi-line electronic telephone system
• Basic Computer skills
• Excellent communication skills
• Filing/charting and documenting accurate patient records

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Cedar Crest is a beautiful 130-acre continuing care retirement community in Pompton Plains, New Jersey. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Cedar Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state, or local law.