Part-Time Maintence

Grotto Resort; Branson (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Grotto Resort in Branson, MO is seeking a full-time, year-round guest services professional to oversee guest communication and manage arrivals and departures, ensuring a seamless experience from initial reservation to final checkout.

You will coordinate tasks around the resort to uphold 5-star standards, emphasize attention to detail, exceptional service, and polished written and verbal communication with guests.

Qualifications

• Strong attention to detail and high standards of guest service.
• Polished communication both written and spoken.
• Excellent organizational and cleaning skills.
• Experience with social media as a guest engagement tool.

Responsibilities

• Oversee guest communication from reservation to departure.
• Manage guest arrivals and departures to ensure seamless experience.
• Support tasks around the resort to maintain 5-star standards.
• Collaborate with staff to deliver exceptional guest experiences.

Skills

Attention to detail

Exceptional customer service

Cleaning and organization

Verbal and written communication

Social media skills

Job description

This is a full-time, year round position overseeing guest communication and managing guests arrivals and departures. The GXE is passionate about perfection and responsible for any tasks in and around the resort to ensure 5-star guest experiences from initial reservation to a final departure.

Sought After Qualities

• Attention to detail


• Exceptional customer service


• Strong cleaning and organizational skills


• Service oriented communication - verbal and written


• Social media expertise

Please feel free to direct message us at [e-mail]