Part-Time Luxury Boutique Operations Associate

US04 Richemont North America, Inc.; Scottsdale (AZ); On-site; USD 33,000 - 36,000; Part time

Job summary

Montblanc in Scottsdale is seeking a Part-Time Operations Associate to maintain boutique operations and assist in inventory handling and receiving shipments. You will help manage stock accurately and support daily store activities to contribute to profitability.

The role requires retail experience, strong customer service focus, and meticulous organization to ensure an impeccable stockroom and on-floor presentation.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.

Responsibilities

• Ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts.
• Ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day.
• Ensures good reception of deliveries from central warehouse and controls upon reception.
• Manages and follows up on stock transfer between stores or stock sent for commercial activities.
• Organizes end of season returns.
• Participates in the morning team briefings and shares important operational information including daily deliveries and stock updates.
• Supports stock requests from team members.
• Shares inventory results, consignment issues and all other topics to finance team.
• Communicates with other stores on best practices and issues they may have encountered.
• Translates Montblanc attitude of entrepreneurship, togetherness, excellence, creativity and positive impact.
• Responsible for the follow up and management of all shipping documents/ VAT DOCUMENTS.
• Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
• Provides administrative support to the team in booking couriers, deliveries, transfers.
• Completes store supply orders.
• Supports the manager to ensure perfect compliance with Richemont processes.

Skills

Retail experience

Customer service

Relationship building

Interpersonal skills

Communication skills

Computer skills

Attention to detail

Job description

Montblanc in Scottsdale is seeking a Part-Time Operations Associate to maintain boutique operations and assist in inventory handling and receiving shipments. You will help manage stock accurately and support daily store activities to contribute to profitability.

The role requires retail experience, strong customer service focus, and meticulous organization to ensure an impeccable stockroom and on-floor presentation.