Part-Time Library Service Pro: Customer-Focused

Three Rivers; Three Rivers (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Union position

Teamsters Local 214, Library Unit

Job summary

The City of Three Rivers Public Library seeks a Part-Time Service Specialist to perform clerical and customer service duties at the circulation desk and support daily library operations.

Responsibilities include check in/out, assisting patrons, issuing cards, processing notices, answering phones, and maintaining a welcoming environment; schedule includes evenings and weekends, up to 26.5 hours per week.

Qualifications

• High school diploma or GED required.
• Valid Michigan Driver’s License required.
• Strong customer service and communication skills.
• Basic computer proficiency.

Responsibilities

• Check in and check out library materials and equipment.
• Provide basic reference, reader’s advisory, and directional assistance to patrons.
• Assist with issuing and updating library cards.
• Process overdue notices and hold shelf notifications.
• Support interlibrary loan requests.
• Organize new materials and displays.
• Complete daily statistics and documentation.
• Answer phones and assist with renewals.
• Maintain a welcoming library environment and assist with cleaning tasks as needed.

Skills

Customer service

Communication

Basic computer skills

Education

High school diploma or GED

Associate degree or higher

Job description

The City of Three Rivers Public Library seeks a Part-Time Service Specialist to perform clerical and customer service duties at the circulation desk and support daily library operations.

Responsibilities include check in/out, assisting patrons, issuing cards, processing notices, answering phones, and maintaining a welcoming environment; schedule includes evenings and weekends, up to 26.5 hours per week.