Part-Time Library Service Desk Specialist

Sequoyah Regional Library System; Georgia; On-site; USD 14,000 - 19,000; Part time

Job summary

Sequoyah Regional Library System Gilmer County Library is seeking a Part-Time Service Associate to provide timely customer service at the service desk and assist with circulation tasks. The role requires a high school diploma, 1 year of related experience, and offers a schedule of 17 hours per week with varied day, evening, and weekend shifts.

Salary is $12.00 per hour with flexibility and a focus on helping the public locate and use library resources while maintaining orderly materials and

Qualifications

• Requires High School Diploma or equivalent.
• 1 year job related experience; preferably working with the public in a customer service or retail field.
• Bilingual ability is a plus in serving a diverse community.

Responsibilities

• Deliver quality customer service, greeting the public in a welcoming, professional manner.
• Assist at the service desk and provide staff support as needed.
• Use of library automation system and implementing circulation procedures.
• Understand and perform circulation operations for all library materials.
• Understand and perform procedures for shelving, shifting and shelf reading.
• Assist the public in locating, selecting, and using resources.
• Proactively interact with the public to ascertain what they need and ensure they find it.
• Ensure proper order of books, and neat orderly appearance of public areas.
• Enter data in library automation system or other software, maintaining confidential records and circulation databases.
• Handle financial transactions, count money and make change accurately.

Skills

Basic computer skills

Math skills

Customer service

Communication skills

Teamwork

Library knowledge

Education

High School Diploma or equivalent

Tools

Library automation system

Job description

Sequoyah Regional Library System Gilmer County Library is seeking a Part-Time Service Associate to provide timely customer service at the service desk and assist with circulation tasks. The role requires a high school diploma, 1 year of related experience, and offers a schedule of 17 hours per week with varied day, evening, and weekend shifts.

Salary is $12.00 per hour with flexibility and a focus on helping the public locate and use library resources while maintaining orderly materials and