Part-Time Library Desk & Patron Services Assistant

City of Burlington, Vermont; Burlington (VT); On-site; USD 32,000 - 45,000; Part time

Job summary

City of Burlington, Vermont invites applications for a part-time Circulation Desk Clerk. Responsibilities include patron service, technology assistance, and clerical work at both downtown and New North End branches, with one weekend day per week. Schedule is up to 20 hours weekly (Thu 9:45am-1:45pm, Fri & Sat 9:45am-6:15pm).

Pay grade 14 at $28.08 hourly. Remote work is not available. Requires high school diploma, public service experience; ability to type 40 wpm; familiar with Microsoft

Qualifications

• High school diploma or equivalent required.
• Associates degree and two years in office/public service preferred.
• Ability to type 40 wpm and work with basic office software.
• Experience in a public service or library setting is desirable.
• Ability to learn and use integrated library systems (ILS).

Responsibilities

• Greet and respond to patron requests in person, by phone, email, or web forms.
• Assist patrons with library materials and information needs.
• Process circulations, holds, renewals, and fines in the ILS.
• Open/close procedures and daily cash handling as needed.
• Sort and shelve materials; assist with displays and room bookings.
• Maintain decorum and provide excellent customer service.

Skills

Customer service

Multitasking

Professional communication

Diversity awareness

Typing 40 wpm

Education

High school diploma or equivalent

Associate degree in office administration

Tools

Microsoft Word

Microsoft Excel

ILS System

Job description

City of Burlington, Vermont invites applications for a part-time Circulation Desk Clerk. Responsibilities include patron service, technology assistance, and clerical work at both downtown and New North End branches, with one weekend day per week. Schedule is up to 20 hours weekly (Thu 9:45am-1:45pm, Fri & Sat 9:45am-6:15pm).

Pay grade 14 at $28.08 hourly. Remote work is not available. Requires high school diploma, public service experience; ability to type 40 wpm; familiar with Microsoft