Part-Time Library Circulation Clerk with Customer Focus

SOUTHEASTERN NEW YORK LIBRARY; Valley Cottage (NY); On-site; USD 26,000 - 30,000; Part time

Job summary

Valley Cottage Library in a suburb of NYC seeks a part-time Circulation Clerk to deliver high-quality customer service in a busy Circulation Department.

The role includes evening and weekend hours, with an hourly range of $19.00/hr–$22.00/hr, commensurate with experience, and reports to the Head of Circulation. The position emphasizes teamwork, accuracy, and friendly, efficient service to the community.

Qualifications

• Three years of office or library experience, Associate’s degree preferred.
• Experience with Koha ILS preferred.
• Strong computer skills, including the ability to prepare Word documents, send and print emails.
• Excellent customer service skills, including experience working with a diverse public.
• Ability to multitask and adapt readily to changing software, technologies and processes.
• Strong attention to detail and the ability to express ideas clearly and accurately, both orally and in writing.
• The capability to do physical work such as standing and bending over, and to lift, pull and push objects weighing up to 30 pounds.

Responsibilities

• Circulation Desk duties: checking in and out library materials, issuing library cards, collecting fines/fees, assisting patrons in maintaining their library records in accordance with the procedures and policies of the library.
• Opening and/or closing the library on assigned days.
• A variety of general clerical duties.

Skills

Office/library experience

Koha ILS experience

Computer skills

Customer service

Multitasking

Attention to detail

Lifting up to 30 pounds

Education

Associate’s degree preferred

Tools

Koha ILS

Job description

Valley Cottage Library in a suburb of NYC seeks a part-time Circulation Clerk to deliver high-quality customer service in a busy Circulation Department.

The role includes evening and weekend hours, with an hourly range of $19.00/hr–$22.00/hr, commensurate with experience, and reports to the Head of Circulation. The position emphasizes teamwork, accuracy, and friendly, efficient service to the community.