Part Time Library Associate - Parsippany Library

LibraryLinkNJ Technology Advisory Group; Lake Hiawatha (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

An established community library is looking for a dedicated Library Associate to join their team at the Lake Hiawatha branch. This part-time role offers the chance to engage with patrons, assist them with their needs, and support various library functions across departments. Ideal candidates will have strong customer service skills, a friendly demeanor, and the ability to provide technology support. With a flexible schedule that includes days, evenings, and weekends, this position is perfect for those who enjoy a dynamic work environment and want to make a positive impact in their community. If you have a passion for helping others and a background in customer service, this opportunity is for you.

Qualifications

• Bachelor's degree from an accredited college or university required.
• 1-2 years of customer service experience preferred.

Responsibilities

• Greet patrons and assist with inquiries in a friendly manner.
• Check in/out library materials and manage patron registrations.
• Provide technology support and assist with research tasks.

Skills

Customer Service

Interpersonal Skills

Technology Support

Research Assistance

Education

Bachelor’s Degree

Tools

MAIN Library System

Job description

Part Time Library Associate - Parsippany Library

The Parsippany Library is seeking a Library Associate to work as a substitute at the Lake Hiawatha branch. This position would be cross-trained in each department (Circulation, Reference, and Children’s) and would be able to cover shifts as needed. The ideal candidate would have availability for day, evening, and weekend shifts, a background in customer service, excellent interpersonal skills, and the ability to provide technology and troubleshooting support to patrons. To apply, send a completed application (found on our website) and resume to Melanie.allerdings [at] parsippanylibrary.org. No phone calls please.

Job Description:

Position Title: Library Associate
Location: Lake Hiawatha Branch 68 Nokomis Avenue, Lake Hiawatha, NJ 07034
Supervisor: Branch Manager
Salary: $18.00/hour
Schedule: Varies, and includes days, nights, and weekends. No more than 28 hours per week.

Job Duties:

1. Greet patrons and visitors in a friendly and courteous manner.
2. Answer the department phone and either assist the patron, or transfer to the appropriate person.
3. Check in/out materials, and place holds as requested.
4. Empty the book drop.
5. Return materials to shelves, and check that materials are in the correct location.
6. Enroll new patrons in the system and set up new library cards.
7. Assist patrons with research, web searching, and computer software/programs.
8. Notify the Department Manager when supplies are running low/needed.
9. Reserve and provide access to the group study room.
10. Perform other duties to support the library system.
11. Enforce Library rules of conduct and policies with patrons.
12. Experience with MAIN a plus.

Job Requirements:

1. Graduation from an accredited college or university with a Bachelor’s degree.
2. 1-2 years of customer service experience.
3. New Jersey residency requirement: “New Jersey First Act”, N.J.S.A. 52:14-7 (L. 2011, Chapter 70).
4. Ability to perform the job with or without reasonable accommodation.
5. Able to sit, stand, bend, kneel, climb, push, and pull. Ability to lift up to 25 pounds, and the ability to push and pull carts and bins up to 100 pounds.