Part-Time Library Assistant & Tech Guide

King William County Library System; Kissimmee (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Time Off (Vacation, Sick & Public

Tuition Assistance

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

The Osceola Library System in Kissimmee, Florida is seeking a Library Associate to be the front-line customer service anchor. The LA assists patrons at service points, in the stacks, and during programs, classes, and outreaches, while helping with technology questions and promoting reading and learning.

This role emphasizes teamwork, adaptability, and a welcoming approach to a diverse community. Flexibility to work day, evening, and weekend hours is required.

Qualifications

• H.S. Diploma or GED.
• Two years of library experience preferred.
• Basic knowledge of library systems and databases preferred.
• Excellent customer service skills; comfort with technology.
• Good communication skills, both written and verbal.
• Bilingual Spanish/English a plus.
• Must be able to work a flexible schedule that may include a combination of daytime, evening, and weekend hours.

Responsibilities

• Provides excellent customer service.
• Assists patrons with all Library transactions -- including cash handling, checking in/out items, processing the transfer of materials from branch to branch, issuing library cards, collecting fees, promoting reading and learning.
• Provides instruction in the use of the Library and its services and resources; connects patrons to services and resources through personal assistance.
• Supports Library programs and events via promotional, marketing and outreach efforts in and out of the Library.
• Shelves materials and maintains a tidy and orderly collection.
• Addresses or escalates patron conduct or safety issues to appropriate management.
• Knows and understands the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, supports client discretion of materials available at your local library(ies).
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
• Other duties as assigned.

Skills

Customer service

Technology literacy

Communication skills

Bilingual Spanish/English

Education

High school diploma or GED

Tools

Library systems and databases

Microsoft Office Suite

Job description

The Osceola Library System in Kissimmee, Florida is seeking a Library Associate to be the front-line customer service anchor. The LA assists patrons at service points, in the stacks, and during programs, classes, and outreaches, while helping with technology questions and promoting reading and learning.

This role emphasizes teamwork, adaptability, and a welcoming approach to a diverse community. Flexibility to work day, evening, and weekend hours is required.