Part-Time Library Assistant — Saturday On-Call

State; Hamilton (MA); On-site; USD 23,000 - 32,000; Part time

Job summary

Hamilton-Wenham Public Library is seeking a part-time Library Assistant I to provide friendly, courteous service at the Circulation Desk on Saturdays with on-call coverage. You will check materials in/out, register patrons, and help with holds, interlibrary loans, and reservations.

Responsibilities include answering calls, guiding patrons to materials, shelving items, and maintaining confidentiality while delivering excellent customer service in a busy, team-oriented environment.

Qualifications

• Associate's or bachelor's degree preferred.
• One or more years of experience in a public library or customer service environment preferred.
• Proficiency with computers, internet browsers, and Microsoft Office.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a busy, team-oriented environment.
• Strong organizational skills, attention to detail, and ability to prioritize tasks.
• Dependable, flexible, and able to demonstrate initiative and problem-solving skills.
• Ability to interact positively and professionally with patrons of all ages.

Responsibilities

• Assist patrons with checking materials in and out, library card registration, and general inquiries.
• Answer telephone calls and assist patrons with locating materials and using library equipment.
• Process holds, interlibrary loans, overdue notices, and museum pass reservations.
• Shelve library materials and maintain organization of library collections.
• Maintain patron confidentiality and provide excellent customer service.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Independence

Team collaboration

Organizational skills

Attention to detail

Problem solving

Education

Associate's or Bachelor's degree preferred

Tools

MS Office

Internet browsers

Job description

Hamilton-Wenham Public Library is seeking a part-time Library Assistant I to provide friendly, courteous service at the Circulation Desk on Saturdays with on-call coverage. You will check materials in/out, register patrons, and help with holds, interlibrary loans, and reservations.

Responsibilities include answering calls, guiding patrons to materials, shelving items, and maintaining confidentiality while delivering excellent customer service in a busy, team-oriented environment.