Part-Time Library Assistant: Customer Service & Tech Help

The New York Public Library; New York (NY); Sur place; USD 18 000 - 22 000; Temps partiel

Résumé du poste

The New York Public Library (NYPL) seeks an Office Aide to provide quality customer service at the Jerome Park Library. This part-time role is scheduled for 17.5 hours per week during public service hours.

Responsibilities include assisting with circulation, reserves, and outreach, helping patrons with computers, data entry, and materials processing. Requires a high school diploma and comfort with library tech.

Qualifications

• Public service experience with diverse patrons preferred.
• Strong verbal and written communication skills required.
• Ability to work well in a team and collaborate with staff.

Responsabilités

• Works as part of a team to provide public service and assist with outreach activities
• Assists with reserves, inventory, circulation and other related duties
• Provides assistance to patrons on the use of computers and other technology or software
• Prepares print and non-print library materials for circulation, involving some data entry at a PC
• Processes patron applications, including data entry, filing, and related tasks
• Inspects and sorts print and non-print materials
• Assists with creating and carrying out improvements to staff procedures and user experience of the Library
• Performs related duties as required

Connaissances

Public service

Communication skills

Teamwork

Attention to detail

Organization

Computer skills

Formation

High School Diploma or GED

Outils

Envisionware

Sierra

Description du poste

The New York Public Library (NYPL) seeks an Office Aide to provide quality customer service at the Jerome Park Library. This part-time role is scheduled for 17.5 hours per week during public service hours.

Responsibilities include assisting with circulation, reserves, and outreach, helping patrons with computers, data entry, and materials processing. Requires a high school diploma and comfort with library tech.