Library Office Aide I — Customer Service & Admin

Brooklyn Public Library; EE. UU.; Presencial; USD 31.000 - 38.000; Jornada completa

Descripción de la vacante

Brooklyn Public Library is seeking an Office Aide to provide direct public service and handle routine administrative duties at the Downtown Brooklyn Arts District location. You will assist in hiring, training arts‑focused part‑time staff and volunteers, manage data entry, reports, and schedules, and support library services at the circulation desk.

The full-time, union, non-exempt role requires prior office experience, strong communication, and the ability to work evenings and weekends.

Formación

• High School Diploma or equivalent is required
• A minimum of at least 1 year experience in an office environment with an emphasis on clerical duties
• Knowledge of Microsoft Office (Outlook, Word, Excel)
• Excellent communication skills
• Experience working in an customer service oriented environment
• Ability to work in a fast paced, team environment
• Familiar with working in a diverse workforce
• Must be organized with good attention to detail
• Willing to be flexible and adapt in different situations
• Ability to work evenings and weekends
• Lifting material up to and not to exceed 40 lbs
• Standing for long periods
• Bending, Stooping, or crouching
• Public service within the community (ex. outreach, school visits, fairs, etc.)

Responsabilidades

• Direct public service and quality customer service
• Complete check in and check out of library materials
• Renew and verify the circulation status of Library materials
• Assist customers in the use of technology
• Enter data into the Library's automated system
• Prepare and process supply orders and requisitions
• Process Library card applications
• Process incoming and outgoing material (mail, interchange, etc.)
• Prepare budget reports
• Prepare staff schedules as assigned
• Train part‑time staff and/or volunteers
• Process holds
• Perform other duties as assigned

Conocimientos

Excellent communication skills

Customer service oriented

Fast paced team environment

Diversity aware

Organized with good attention todetail

Flexible and adaptable

Standing for long periods

Public service background

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office (Outlook, Word, Excel)

Descripción del empleo

Brooklyn Public Library is seeking an Office Aide to provide direct public service and handle routine administrative duties at the Downtown Brooklyn Arts District location. You will assist in hiring, training arts‑focused part‑time staff and volunteers, manage data entry, reports, and schedules, and support library services at the circulation desk.

The full-time, union, non-exempt role requires prior office experience, strong communication, and the ability to work evenings and weekends.