Part-Time Library Assistant: Customer Service & Tech Help

Howard Community College; Baltimore (MD); On-site; USD 19,000 - 28,000; Part time

Job summary

Howard Community College is hiring a Library Assistant to join the HCC Library on campus. The role focuses on delivering excellent customer service, enforcing library policies, and supporting Circulation and Access Services under supervision.

Responsibilities include handling check-ins/outs and holds, assisting with reservations, resolving issues, and performing opening/closing procedures. Requires a High School diploma and about 1 year of customer service experience.

Qualifications

• High School diploma or equivalent is required.
• 1 year of customer service experience is required.
• Previous library experience preferred.

Responsibilities

• Circulation and User Services: assist users with check-in/check-out and holds, manage fines, support study room reservations, and monitor noise levels.

Skills

Attention to detail

Organizational skills

Teamwork

Customer service

Communication skills

Confidentiality

Education

High School or equivalent

Job description

Howard Community College is hiring a Library Assistant to join the HCC Library on campus. The role focuses on delivering excellent customer service, enforcing library policies, and supporting Circulation and Access Services under supervision.

Responsibilities include handling check-ins/outs and holds, assisting with reservations, resolving issues, and performing opening/closing procedures. Requires a High School diploma and about 1 year of customer service experience.