Part time Library Assistant

Wake County; Knightdale (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking part-time Library Assistants to join their dynamic team at the East Regional Library. In this role, you will provide excellent customer service, assist patrons with their reading needs, and help create engaging book displays. This position offers a wonderful opportunity to work in a community-focused environment, sharing your passion for books and literacy. If you enjoy working with the public and have a love for reading, this could be the perfect fit for you!

Benefits

Flexible Work Schedule

Professional Development Opportunities

Community Engagement

Employee Health Center Access

Qualifications

• Must have an Associate's degree.
• No specific experience required but public library experience is preferred.

Responsibilities

• Assist patrons at the public service desk and answer questions.
• Support Library Manager with operational duties and program delivery.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Technology Skills

Education

Associate's Degree

Tools

MS Office (Word, Excel)

Google Docs

Job description

What You'll Be Doing

Wake County Public Libraries is looking for part-time
Library Assistants at East Regional Library in both our Adult and Youth Services departments!

Do you love working with the public and want a great work environment? Apply today to join the Wake County Public Library team as a part-time Library Assistant. Work in your community to give great customer service and share your love of books, reading, and literacy.

What do Library Assistants do?

• Work on a public service desk to answer questions, check books out, and issue library cards
• Help patrons with informational and reading needs
• Assist Library Manager with library operational duties
• Assist Librarians with program set-up and/or program delivery
• Assist with making creative book displays

Current opportunities are at the following location:

Regional Libraries

East Regional Library
946 Steeple Square Ct.
Knightdale, NC 27545

Schedule for Adult Services position:

Weeks 1 & 3
Sunday 1-5
Monday 5-9
Tuesday 2-6
Wednesday 5-9
Thursday off
Friday 2-6

Weeks 2 & 4
Monday 5-9
Tuesday 2-6
Wednesday 5-9
Thursday off
Friday off
Saturday 9-6 or 8-5

Schedule for the Youth Services position*:

Weeks 1 and 3:
Sunday: Off
Monday: Off
Tuesday: 5-9
Wednesday: 5-9
Thursday: 2-6
Friday: Off
Saturday: 8-5 or 9-6

Weeks 2 and 4:
Sunday: 1-5
Monday: Off
Tuesday: 5-9
Wednesday: 5-9
Thursday: 2-6
Friday: 2-6
Saturday: Off


*Please note that Library Assistants hired into these positions must have a strong interest and willingness to learn children's programming

*Part-time Library Assistants generally work a combination of morning, afternoon, and evening hours with a regular Saturday and Sunday rotation (may vary by location)
https://www.wake.gov/departments-government/libraries/about-wcpl/jobs-careers-wcpl/library-positions

About Our Team

Wake County Public Libraries (WCPL), a division of Community Services, has the distinction of being one of the largest and busiest library systems in NC. With 23 libraries and 350+ employees, WCPL offers a popular book collection and innovative programs for the young child, the school age child, teens, and adults of all ages. To be a successful library system, WCPL focuses on developing products people love, operating facilities that are well thought out, and providing experiences that are pleasant. WCPL products include books that people want; access to the Internet and other digital services that are easy to use; and programs that are engaging and educational. In surveys to its customers, over 98% of respondents are very satisfied or satisfied with their library experience.WCPL has won awards for its programming, including achievement awards from the National Association of Counties. In 2015, the Deputy Library Director won a prestigious award from the American Library Association for showing exceptional understanding and support of public library service to children.http://www.wakegov.com/libraries/services/about/Pages/Awards-and-Recognition.aspx

The Basics (Required Education and Experience)

• Associate's degree
• No specific experience required
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Public Library experience working on a service desk
• Customer Service or Bookstore experience
• Experience working directly with children, for some locations
• For some locations, Spanish-language skills desired

How Will We Know You're 'The One'?

• Enjoys working with people and excels at providing customer service
• Possesses excellent interpersonal and communication skills
• Is energetic, motivated, and takes initiative
• Is detail-oriented, flexible, and adaptable to change
• Has great technology skills (ex. Internet, MS Office (Word, Excel), Google Docs) and learns new technologies quickly
• Loves books and reading; good working knowledge of reading trends and popular titles for adults and youth and has the ability to recommend titles and authors

About This Position

Location: East Regional LibraryKnightdale, NC 27545

Employment Type: Regular

Work Schedule: 20 hrs. per week, combo days, evenings, and regular weekend rotation

Hiring Range: 22.13 - 28.73

Market Range: 22.13 - 28.73

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 5/9/2025

What Makes Wake Great

Equal Opportunity Statement

Background Check Statement

Emergency Service Worker Statement

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state,with more than 1.1 million residents. The County has received national and international rankings and accolades from publicationssuch as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the Countyallows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners,who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employsover 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employeesand covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities,a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants foremployment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that mayinclude: criminal, credit, motor vehicle, education, and sexual offender registry or others based on jobrequirements. Unless required by state law, a record of conviction will not automatically exclude you fromconsideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected.Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, duringand after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.