Part-Time Library Assistant

NorthWest Arkansas Community College; Arkansas; On-site; USD 15,911 - 22,661; Part time

Job summary

NorthWest Arkansas Community College (NWACC) is seeking a Part-Time Library Assistant to support evening and weekend operations. You will assist patrons, manage circulation, maintain collections, and provide excellent customer service in a busy library environment.

The role requires a high school diploma and at least one year of library experience, with a focus on accuracy, confidentiality, and positive interactions with students and staff.

Qualifications

• High school diploma or equivalent.
• At least one year of library experience or related field.
• Knowledge of higher education programs, campus resources, and related regulations.
• Ability to coordinate campus program activities, evaluate information, and compile reports.
• Strong customer service and interpersonal skills.

Responsibilities

• Staff library service desks and support evenings/weekends.
• Greet patrons and direct them to service points.
• Check materials in/out, renew items, and update borrower records.
• Shelve materials and maintain order of collections.
• Guide patrons in using computers, copiers, and printers.
• Collect and log charges, handle cash transactions.
• Inspect items for damage and notify supervisor as needed.
• Ensure confidentiality of user information and provide excellent service.
• Contribute to other library tasks as needed.

Skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Summary

NorthWest Arkansas Community College (NWACC) seeks a Part‑Time Library Assistant to support library operations during evenings and weekends. The Assistant will assist patrons with library services, manage circulation, maintain collections, and provide excellent customer service.

Essential Duties

• Staff library service desks and open/close assigned library spaces.
• Greet patrons, direct them to requested service points and other departments.
• Check materials in and out, renew items, and update borrower records as needed.
• Shelve library materials, maintain the physical appearance and order of collections through shelving, shelf reading, and shifting.
• Guide patrons in using computers, copiers, equipment, and printers.
• Collect and log library charges, handle cash transactions, and make change.
• Inspect items for damage and notify a supervisor if needed.
• Ensure users receive excellent customer service and maintain confidentiality of user information.
• Contribute to work in other library functional areas as needed.

Rate of Pay & Hours

Rate: $14.00 per hour. Position averages 19 hours per week during normal operating hours. Variable schedule may include evenings and weekends.

Qualifications

• High school diploma or equivalent.
• At least one year of experience in a library environment or a related field.
• Knowledge of higher education academic and social programs, campus resources, and related regulations.
• Ability to coordinate campus program activities, evaluate information, and compile reports.
• Strong customer service and interpersonal skills.

Physical Demands & Work Environment

The role requires frequent manipulation of items, keyboarding, sitting, standing, walking, hearing, repetitive motion, and talking. Visual acuity is required for reading, transcribing, and computer use. Work is primarily in a professional office setting with moderate noise; occasional visits to storage or outdoor areas may occur.

EEO Statement

NWACC is an Equal Opportunity Employer and welcomes applications without regard to age, race, gender, national origin, disability, religion, marital or parental status, veteran status, genetic information, sexual orientation, or gender identity.