Part - Time Leasing Consultant

University Partners; Madison (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

University Partners in Madison, WI is seeking a Leasing Consultant to drive leasing, marketing, and resident relations with top-notch service. You will conduct tours, process applications, and maintain accurate lease files while upholding Fair Housing standards and company policies.

The role emphasizes customer-focused leasing, collaboration with marketing, and timely communication with residents and prospects as part of a fast-paced community team.

Qualifications

• Strong customer service and sales skills.
• Strong communication and interpersonal skills.
• Ability to understand and explain lease documents.
• Strong attention to detail and organization.
• Ability to multitask and manage time effectively.
• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.
• Basic math skills including percentages and rent calculations.
• Ability to work weekends and peak leasing season schedules.
• Comfortable using social media platforms and creating posts for marketing, outreach, and community engagement.

Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
• Ensure understanding of required application information, screening process, policies, and procedures.

Skills

Customer service

Sales skills

Communication

Interpersonal skills

Detail-oriented

Organization

Time management

Confidentiality

Teamwork

Numerical skills

Weekend availability

Social media marketing

Education

High School Diploma or GED

Bachelor’s Degree preferred

Leasing / sales / marketing / customer service experience preferred

Tools

Property management systems

Job description

About University Partners

University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence. Our teams create environments where students feel supported, safe, and proud to call home.

Job Purpose

• The Leasing Consultant supports leasing, marketing, and resident relations by delivering excellent customer service, supporting occupancy goals, and ensuring compliance with Fair Housing and company policies.

Primary Duties & Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
• Ensure understanding of required application information, screening process, policies, and procedures.

Qualifications

• Strong customer service and sales skills.
• Strong communication and interpersonal skills.
• Ability to understand and explain lease documents.
• Strong attention to detail and organization.
• Ability to multitask and manage time effectively.
• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.
• Basic math skills including percentages and rent calculations.
• Ability to work weekends and peak leasing season schedules.
• Comfortable using social media platforms and creating posts for marketing, outreach, and community engagement.

Education & Experience

• High School Diploma or GED required
• Bachelor’s Degree preferred
• Leasing, sales, marketing, or customer service experience preferred