Part Time Laundry Attendant

Pacific Hotel Management, LLC; Fremont (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Pacific Hotel Management, LLC is hiring a friendly and detail-oriented Laundry Attendant for Homewood Suites by Hilton Newark/Fremont. The role involves managing laundry operations, maintaining cleanliness, and interacting positively with guests and staff. Ideal candidates will thrive in a team-oriented environment and demonstrate strong communication skills.

Benefits

Health insurance

401(k)

Education assistance

Travel discounts

Qualifications

• Familiarity with local area and hotel operations.
• Ability to multitask and remain organized under pressure.

Responsibilities

• Ensure cleanliness and quality control of laundry items.
• Operate washers and dryers safely and efficiently.
• Inspect items for damage and maintain the laundry area.

Skills

Strong verbal communication

Excellent interpersonal skills

Conflict resolution

Job description

JOB TITLE
Laundry Attendant

DEPARTMENT
Housekeeping

HOTEL/LOCATION
Homewood Suites by Hilton Newark/Fremont

STATUS
Part-Time — Weekends and Evening Shifts
Non-Exempt Hourly Rate: $21.00

SCHEDULE
Weekends & Evening Shifts

REPORTS TO
Housekeeping Manager

INTERACTS WITH
Internal and external guests

JOB OVERVIEW

The Laundry Attendant is responsible for ensuring a continuous supply of clean laundry throughout the hotel. This role requires familiarity with hotel laundry items, sorting, folding, inventory assistance, and maintaining quality control of laundry items.

DUTIES AND RESPONSIBILITIES

Laundry Operations

• Know linen types, sizes, and proper handling for the hotel.

• Operate washers and dryers efficiently and safely.

• Ensure all laundry equipment is functioning properly.

• Remove lint and debris from dryers, filters, and drain traps after each load.

• Shake, sort, fold, and iron laundry accurately.

• Inspect all items (pillow covers, linens, towels) for damage or stains; discard or treat as needed.

• Store laundry correctly and track daily processed items.

• Assist with assembling and delivering laundry as required.

• Maintain cleanliness of laundry area and equipment.

• Support phone/radio communications, maintenance requests, logbooks, and lost & found when needed.

• Participate in deep cleaning and other housekeeping duties as assigned.

• Adhere to brand standards, emergency, and safety procedures.

Interpersonal Relationships

• Engage guests and associates professionally with a friendly demeanor.

• Follow up to ensure guest satisfaction and resolve issues promptly.

• Assist with training and guiding new associates when requested.

• Address guest and associate questions or concerns professionally and creatively.

• Report any issues or suggestions to management.

• Communicate regularly with all hotel departments to maintain guest satisfaction.

Financial Responsibility

• Follow assigned schedule to minimize overtime and missed meal breaks.

WORKING ENVIRONMENT

The hotel operates in a public business environment with variable indoor/outdoor temperatures. The laundry area can be hot, damp, noisy, and contain equipment and chemicals. Occasional travel may be required for hotel events, meetings, or training.

QUALIFICATIONS

Knowledge

• Understanding of hotel operations and guest profiles.

• Familiarity with local area, restaurants, landmarks, and attractions.

• Basic reading and writing skills for communication.

Skills

• Strong verbal and written communication in English.

• Excellent interpersonal skills (listening, smiling, teamwork).

• Ability to multitask and remain organized under pressure.

• Conflict resolution skills ensuring guest and associate satisfaction.

Abilities

• Build and maintain positive relationships with guests and colleagues.

• Maintain energy, motivation, and passion for hospitality.

• Handle confidential information with discretion.

• Adapt easily to change, work well under pressure, and stay composed.

PHYSICAL REQUIREMENTS

• Prolonged standing and walking for 8+ hours.

• Ability to climb stairs, stoop, kneel, lift up to 50 lbs, and push/pull approximately 200 lbs.

BUSINESS ATTIRE

Associates must adhere to PHM’s dress and grooming standards (see PHM Handbook, page 16), including wearing a full, neat, clean, and wrinkle-free uniform, practicing good hygiene, and maintaining professional grooming.

PREFERRED QUALIFICATIONS

• Bilingual or multilingual skills

• Prior laundry experience

• Prior hotel experience

• Emotional intelligence training

ABOUT HOMEWOOD SUITES BY HILTON NEWARK

Homewood Suites by Hilton Newark (a Pacific Hotel Management property) operates 24/7. Associates must be flexible with shift changes based on business needs.

Pacific Hotel Management, LLC manages seven hotels in the Bay Area. Our culture is family-oriented, friendly, outgoing, competitive, and results-driven. Associates enjoy benefits including health insurance, 401(k), education assistance, training, recognition events, travel discounts, and more. As part of the Hilton brand, our goal is to make everyone feel at home.

We seek a friendly, detail-oriented Laundry Attendant who can engage with our culture and help create memorable guest experiences.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

We are proud to be an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.