Part-Time Keyholder- The Mall at Millenia, Orlando, FL

vineyard vines; Orlando (FL); On-site; USD 35,000 - 45,000; Part time

Job summary

vineyard vines is seeking a charismatic Retail Leader to elevate customer experiences while fostering a positive team environment in Orlando, Florida. This role focuses on driving sales, coaching team members, and ensuring excellent customer service aligned with the brand's values. Candidates should have retail leadership experience and a passion for the Vineyard Vines community.

Responsibilities include generating sales, training crew members, and managing daily store operations. Ideal candidates are detail-oriented, thrive in fast-paced environments, and have a love for the brand.

Qualifications

• Minimum one year of experience in retail leadership, or equivalent role.
• Charismatic personality and love for the Vineyard Vines brand and community.
• Proven track record in driving sales with strong interpersonal communication.

Responsibilities

• Generate sales to meet/exceed financial goals.
• Provide ongoing training for crew on product, presentation, and process.
• Maintain responsibility for opening and closing the store.

Skills

Retail leadership experience

Customer service skills

Team leadership

Sales driving

Communication skills

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Office (Word and Excel)

Job description

Who You Are

We are looking for charismatic, high-energy individuals who want to bring the “Everyday should feel this good” vibe to life on the sales floor. From the moment you walk in the door, you’ll slip into the good life mentality and effectively coach, train and develop the team into the ultimate Brand Ambassadors. With a focus on community, you’ll identify opportunities within and outside your four walls, work side by side with the management team to ensure each customer interaction is unique and perfectly tailored to their needs, and support store leadership in strategic managerial tasks to run a retail location successfully. This role is designed to leverage your leadership skills while continuing to develop, teach and harness your potential as a good life guide.

What You’ll Do

• Generate sales to support the store in meeting/exceeding financial goals by creating memorable, lasting impressions with customers.
• Host the party while effectively communicating Vineyard Vines core values through the team.
• Regularly exemplify our values of passion, service, integrity, commitment, teamwork and fun.
• Execute the fundamentals of the “door-to-floor” concept from receiving shipments to setting the floor with new inventory.
• Focus on people development and training by providing ongoing and consistent training for crew on product, presentation and process through coaching and onboarding.
• Maintain responsibility for opening and closing the store.

Leadership Competencies

• Drive results
• Customer impact
• Collaboration
• Accountability
• Talent builder
• Self-awareness
• Change agent
• Vision and strategy
• Balance

DOR Overview

In addition to your role responsibilities, you will be asked to take on a Division of Responsibility (DOR). DORs are a set of distinct responsibilities assigned to leaders within the store to ensure clarity around execution of work and support development and growth. DORs are not a title or position but opportunities for individuals to progress within their role and will rotate.

Requirements

• Minimum one year of experience in retail leadership, or equivalent role.
• Bachelor’s degree (preferred).
• Proficiency in Microsoft Office (Word and Excel).
• Charismatic personality and love for the Vineyard Vines brand and community.
• Proven track record in driving sales with strong interpersonal communication and customer service skills.
• Experience and passion for leading and mentoring a team.
• Team-focused, confident and professional.
• Accuracy and attention to detail.
• Ability to plan, manage time, and make decisions in a fast-paced environment.

Scheduling Requirements

• Weekend availability required; scheduling will depend on business needs.
• Average 20–30 hours per week to maintain part-time status.
• Seasonal store requirement: 25–40 hours per week on average during peak periods.

Physical Requirements

• Stand and/or move around for extended periods of time.
• Reach, carry, bend, and climb ladders occasionally.
• Lift up to 40 pounds (unless an accommodation is requested).