Part-Time Key Holder: Luxury Retail Lead

Branch Furniture; Chicago, Northern (IL, KY); Hybrid; USD 28,000 - 33,000; Part time

Benefits offered by this job

Accrued PTO

Product allowance

Employee discount

Job summary

Branch Furniture, based in NYC and Toronto with a Chicago flagship, is seeking a Part-Time Key Holder for our Fulton Market store. You’ll support daily operations, provide stellar service, and help drive sales in a high-end setting.

This part-time role (15–25 hours/week) pays $20–$24 per hour, with accrued PTO, a product allowance, and employee discounts. A passion for furniture and design will shine in this hands-on position.

Qualifications

• Minimum 2–3 years in high-end or luxury retail with strong customer service.
• Experience leading or supervising a small team during shifts.
• Strong verbal and written communication skills for customers and teammates.
• Proven ability to meet or exceed sales targets in premium settings.
• Good problem-solving skills to handle customer concerns efficiently.
• Comfort with a dynamic startup environment and evolving roles.
• Genuine enthusiasm for furniture and design on the floor.

Responsibilities

• Store opening and closing, cash handling, security, and presentation.
• Deliver exceptional customer service and curated shopping experiences.
• Oversee store associates during shifts and provide guidance.
• Maintain organized, appealing sales floor and product displays.
• Assist with inventory, stock replenishment, and receiving.
• Support in-store events, promotions, and admin tasks as needed.

Skills

High-end retail experience

Supervisory leadership

Excellent communication

Sales expertise

Problem solving

Flexibility & adaptability

Passion for furniture & design

Job description

Branch Furniture, based in NYC and Toronto with a Chicago flagship, is seeking a Part-Time Key Holder for our Fulton Market store. You’ll support daily operations, provide stellar service, and help drive sales in a high-end setting.

This part-time role (15–25 hours/week) pays $20–$24 per hour, with accrued PTO, a product allowance, and employee discounts. A passion for furniture and design will shine in this hands-on position.