Part Time Key Holder

True Classic; Santa Clara (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Employee discount and additional store

Job summary

True Classic is hiring a Part Time Key Holder to deliver an exceptional in-store experience for our customers. You will be the face of our brand, helping customers look and feel their best, ensuring they leave excited to return.

Responsibilities include creating a welcoming environment, delivering the TRUE Experience, guiding customers to fit, maintaining store standards, assisting with inventory and displays, and processing transactions.

Qualifications

• 1+ year of retail or customer-facing experience (high-volume store a plus).
• Excellent communication skills with the ability to read people and build rapport quickly.
• A positive, team-first attitude and passion for delivering outstanding service.
• Flexibility to work evenings and weekends as needed.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Create a warm, welcoming experience for every customer who enters the store
• Learn and deliver our signature "TRUE Experience" - a customer-first approach focused on genuine connection, not pressure
• Support customers in finding their ideal fit by offering expert product knowledge and styling tips
• Contribute to a high-performing team culture where achieving goals is expected and celebrated
• Maintain impeccable store standards, ensuring the space is clean, organized, and inviting
• Assist with inventory, visual merchandising, and promotional displays
• Accurately and efficiently process all transactions

Skills

Retail experience

Communication skills

Team player

Flexibility

Physical stamina

Job description

True Classic is hiring a Part Time Key Holder to deliver an exceptional in-store experience for our customers. As the face of our brand, you will help customers look and feel their best, ensuring they leave excited to return.

Areas of Accountability

• Create a warm, welcoming experience for every customer who enters the store
• Learn and deliver our signature "TRUE Experience" - a customer-first approach focused on genuine connection, not pressure
• Support customers in finding their ideal fit by offering expert product knowledge and styling tips
• Contribute to a high-performing team culture where achieving goals is expected and celebrated
• Maintain impeccable store standards, ensuring the space is clean, organized, and inviting
• Assist with inventory, visual merchandising, and promotional displays
• Accurately and efficiently process all transactions

Qualifications

• 1+ year of retail or customer-facing experience (especially in a high-volume store is a plus)
• Excellent communication skills with the ability to read people and build rapport quickly
• A positive, team-first attitude and passion for delivering outstanding service
• Flexibility to work evenings and weekends as needed
• Ability to stand for extended periods and handle physical aspects of the role, including lifting up to 50 lbs

Physical Requirements

• Stand for extended periods
• Lift and carry up to 50 pounds
• Climb ladders and step stools as necessary
• Maintain energy and focus in a busy retail environment

Compensation & Benefits

Compensation

• $18.70 per hour

Benefits

• Accrued Paid Time Off
• Employee discount and additional retail incentives (where applicable)