Part-Time Housing Assessment & Data Entry Specialist

Goodwill Legacy Group; Indianapolis (IN); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

Employee assistance program

Mental health counseling

Discount and wellness programs

Sabbatical leaves

Retirement planning options

Job summary

Goodwill Legacy Group seeks a part-time CES Assessment Specialist to enroll neighbors into the Coordinated Entry System and conduct standardized assessments for housing interventions, rental assistance, and supportive services.

Based at 1033 E Washington St, Indianapolis, IN 46202, the role requires availability M-F 7:00–15:30 and up to 24 hours per week. This grant-funded, at-will position supports crisis response and housing navigation with community partners.

Qualifications

• Degree and Credential Requirements - NONE
• Industry Experience - Experience with homelessness, poverty, or housing instability preferred
• Building Collaborative Relationships - Develops partnerships with internal and external teams
• Technical Knowledge - Proficiency with Microsoft Office, Google, and electronic case management systems
• Organizational Aptitude - Manage multiple priorities and timelines
• Communication Skills - Clear, compassionate communication across teams

Responsibilities

• Conduct comprehensive CES assessments to determine eligibility and housing prioritization
• Enroll neighbors into the Coordinated Entry System with clear timelines and steps
• Provide timely interventions, referrals, and crisis support as needed
• Coordinate with partners, case managers, and community orgs to verify documentation
• Maintain patient/client records compliant with CES standards and agency policies
• Participate in weekly Case Conferencing and training to obtain CES certification

Skills

Microsoft Office

Google

Electronic case management systems

Job description

Job Overview

This is a part‑time position based out of Horizon House corporate office ( address is 1033 E Washington St., Indianapolis, IN 46202). The hourly rate is $23.28/hr, the position is up to 24 hours a week, with open availability needed M-F from 7 AM to 3 :30 PM.

The CES Assessment Specialist supports the organization’s mission by enrolling individuals and families experiencing homelessness (neighbors) into the Indianapolis Continuum of Care’s Coordinated Entry System (CES). This role conducts standardized assessments to determine eligibility and prioritization for housing interventions, rental assistance, and supportive services.

This role works collaboratively with internal service center teams and community partners to ensure timely access to housing resources, accurate documentation, and coordinated care that promotes long‑term housing stability. Assessments may occur onsite at the service center or within partner locations throughout the community. This role plays a critical part in crisis response, housing navigation, and system coordination to ensure effective access to housing supports. Please note that this is a grant‑funded, at‑will position. While this role is intended to be ongoing, its continuation is subject to the periodic renewal of grant resources.

Example Duties and Activities Conduct comprehensive CES assessments using tools and protocols established by the Indianapolis Continuum of Care to determine eligibility and housing prioritization. Enroll neighbors into the Coordinated Entry System and provide clear explanation of processes, timelines, and next steps. Identify immediate needs and provide appropriate, timely interventions, referrals, and crisis support as required. Assist with managing crises and emergencies in collaboration with supervisors, case management, and guest services teams. Coordinate with co‑located partners, case managers, and community organizations to obtain, verify, and manage all documentation required for CES participation. Maintain ongoing client contact and documentation to ensure CES assessments remain active and compliant with Continuum of Care guidelines. Participate in weekly Case Conferencing meetings to represent and advocate for neighbors throughout the housing referral process. Maintain accurate, timely electronic and paper client records in compliance with agency policies, CES requirements, and applicable regulations. Complete enrollment, update, and exit documentation in accordance with CES standards and timelines. Uphold ethical standards, confidentiality requirements, and professional boundaries in all interactions and recordkeeping. Complete required agency and community trainings to obtain and maintain CES Assessor certification. Assist with training new staff, interns, and community partners as assigned and provide peer support to colleagues. Contribute to agency meetings and represent the organization at community meetings as requested. Attend required staff meetings, trainings, and professional development activities. Perform other related duties as assigned by the supervisor and organizational leadership.

Required Competencies

Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

Industry Experience - Experience working with individuals or families experiencing homelessness, poverty, or housing instability preferred. Demonstrated understanding of human behavior and the ability to assess client strengths, needs, and barriers. Working knowledge of community resources and housing systems preferred.

Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes; builds and maintains customer satisfaction.

Technical Knowledge - Proficiency with Microsoft Office, Google, and electronic case management systems; willingness and ability to learn agency‑specific databases and tools.

Organizational Aptitude - Strong organizational skills with the ability to manage multiple priorities and meet strict reporting deadlines. Ability to follow established processes while maintaining flexibility to adapt to evolving data needs.

Communication Skills - Strong written and verbal communication skills, including the ability to explain complex processes clearly and compassionately. Effectively communicates across teams and with external partners.

Other Requirements

Background Screening - All candidates must pass a criminal background check.

Benefits

• Employee Assistance Program (EAP) and free Mental Health Counseling Services
• Robust discount and wellness programming
• Financial education program
• Sabbatical leaves
• Retirement planning options with the potential for a generous company match (based on eligible hours) or contribution into the Teachers’ Retirement Fund for eligible employees
• Daily pay options available

Mission and Values

Goodwill Legacy Group is an EEO Employer/Vet/Disabled employer. MissionJobs1 Since 1930, Goodwill of Central & Southern Indiana has helped individuals become more economically self‑sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year. We change lives every day by empowering people to increase their independence and reach their potential. As employees, we thrive and work as a team living and breathing Goodwill’s values. When becoming an employee, you can expect to embrace the values of Innovation, The Value of the Individual, Learning, Employment, Self‑Sufficiency, and Lasting Impact.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Goodwill Legacy Group participates in E-Verify. All individuals hired will be required to complete the federal employment eligibility verification process. Please review the E-Verify Participation and Right to Work here. If you need a reasonable accommodation for any part of the application process, please email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

To check the status of your application, login to your account and you will see your status by job or email the Applications team at [e-mail]